700-039 Real Exam Questions and Verified Answers

Question 1 Multiple choice

Which two options apply when you have a meeting with the telecommunications manager of an organization? (Choose two.)

A
The telecommunications manager is concerned about how collaboration affects network management
B
The telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.
C
The telecommunications manager could be resistant because the IT department gets authority over the new system.
D
The telecommunications manager's major concern is the cost of the solution
E
The telecommunications manager may have a long-standing relationship with a PBX competitor

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Correct answers: C, E

Question 2 Single choice

Which list of the steps of migration is in the correct sequence?

A
Deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central
site, deploy UC-ready IP infrastructure
B
Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC at the central site, deploy UC to the remote sites
C
Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site
D
Deploy Cisco Unified Communications service, deploy UC-ready IP infrastructure, deploy UC to the remote sites, deploy UC at the central site

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Correct answer: B

Question 3 Single choice

The Finance manager of an organization is concerned about switching their existing PBX to IP.

Which response describes the value of the Collaboration Architecture?

A
Cisco and Cisco Partners have vast experience in smooth migration scenarios. Deployment has no risks
B
Collaboration Architecture is much more than just IP telephony. A fully-deployed solution optimizes business processes and enhances customer satisfaction.
C
Our competitors are sticking to PBX solution and are losing market share Collaboration is a risk-free approach.
D
Our solutions create a satisfied workforce, which results in higher productivity.

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Correct answer: B

Question 4 Multiple choice

Which two options are ways by which collaboration has impacted the government sector? (Choose two.)

A
Improved safety and security
B
Improved operations and impact
C
Anytime, anywhere learning
D
Growing loyalty
E
Increased employee productivity

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Correct answers: A, B

Question 5 Single choice

Which feature in Cisco WebEx is the most important differentiator compared to other vendors in the collaboration technology?

A
Cisco WebEx is always installed on-premises
B
With an account, everyone can join Cisco WebEx meetings.
C
Web conferencing service is delivered over a proprietary network, which is optimized for security, performance, and reliability.
D
Cisco WebEx could be installed or collocated with Cisco Unified Communications Manager

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Correct answer: C

Question 6 Single choice

Which option is a next-generation agent and supervisor desktop that offers a user-centric design to enhance customer care satisfaction along with a collaborative experience?

A
Cisco WebEx
B
Cisco SocialMiner
C
Cisco Finesse
D
Cisco Jabber

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Correct answer: C

Question 7 Single choice

You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that the ShoreTel solution lacks complexity and is easy to use.

Which response is best in this situation?

A
Cisco provides a converged architecture that is simple and easy to use.
B
Cisco provides a complete solution and superior applications, therefore the complexity increases.
C
The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertise.
D
Cisco continuously enhances interfaces to simplify system administration and provide ease-of-use.

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Correct answer: D

Question 8 Single choice

Which of the following is the last step when mapping business requirements with Cisco Collaboration Architecture?

A
Map business model elements with the value chain.
B
Map important technical KPIs with customer process flow.
C
Map collaboration maps (diagrams) with Cisco Collaboration Architecture
D
Map process flow tasks with the collaboration map
E
Map value chain and value network with Cisco Collaboration Architecture applications

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Correct answer: C

Question 9 Multiple choice

Which three options are strengths of a business-focused CIO? (Choose three.)

A
Service delivery
B
Relationship building
C
Governance
D
Technical knowledge
E
Cost control
F
Industry knowledge

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Correct answers: B, C, F

Question 10 Multiple choice

Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two.)

A
Fast adoption of organizational changes
B
Changing customer demands
C
Reliability of the company infrastructure
D
Go-to-market time of new products or services
E
How to engage with external suppliers quickly

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Correct answers: A, C