6210 Exam Details

  • Exam Code
    :6210
  • Exam Name
    :Avaya Aura Contact Center Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :71 Q&As
  • Last Updated
    :Jul 08, 2026

Avaya 6210 Online Questions & Answers

  • Question 61:

    A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?

    A. C:\Contact Center\Logs\Common Components\DBMaintenance.log
    B. D:\Logs\Common Components\DBMaintenance.log
    C. D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
    D. D:\Avaya\Logs\Common Components\CC_DBMaintenance

  • Question 62:

    Avaya requires that a remote support access tool be configured on Avaya Aura Contact Center (AACC) servers to provide remote support. Which remote access tool does Avaya recommend?

    A. Avaya Secure Access Link
    B. pcAnywhere
    C. NetMeeting
    D. AA_Rescue

  • Question 63:

    When configuring servers for an Avaya Aura Contact Center (AACC) High Availability (HA) implementation, if you are using the Hosts files to resolve Managed names to Managed IP Addresses, ensure that you add the Managed Names and Managed IP Addresses to the Hosts file.

    Which DNS entries must be made for the HA servers?

    A. One Dynamic DNS entry for the Active server One Dynamic DNS entry for the Standby server One Dynamic DNS entry for the Managed name and associated IP address
    B. Static DNS entry for the Active server
    C. One DNS static entry for the Active server One DNS static entry for the Standby server One DNS static entry for the Managed name and associated IP address
    D. One static entry for the Active server One static entry for the Standby server

  • Question 64:

    You are configuring the Windows Operating System for an Avaya Aura Contact Center (AACC) installation. Which setting will you select for Data Execution Prevention (DEP)?

    A. Turn off DEP for all programs and services.
    B. Turn on DEP for essential Windows programs and services only.
    C. Turn on DEP for all programs and services except for those specifically selected.
    D. Turn on DEP for all AACC programs and services.

  • Question 65:

    Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media Server (AAMS), formerly called Avaya Media Server. Which three statements regarding the AAMS are true? (Choose three.)

    A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
    B. AACC requires a license for each AAMS instance in the solution.
    C. An Avaya Aura Media Server High Availability pair of server requires two instance licenses.
    D. A standalone Avaya Aura Media Server is supported on the Windows Server operating system.

  • Question 66:

    After completing the Avaya Aura Contact Center installation, you want to display the installation log. What is the path to the log?

    A. D:\Avaya\Logs\Sysops
    B. C:\Logs\Sysops
    C. D:\Avaya\Logs\PVI
    D. C:\Avaya\Logs\Sysops

  • Question 67:

    Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

    A. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
    B. From Windows > Apps > Multimedia Dashboard > Web Statistics
    C. From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
    D. From Windows > Administrative Tools > Services > Web Statistics

  • Question 68:

    A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP ?Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type. What is the maximum number of logged in agents supported for this server type?

    A. 500 Agents
    B. 300 Agents
    C. 100 Agents
    D. 200 Agents

  • Question 69:

    For Avaya Aura Contact Center (AACC) R7.1.0.0, which two statements about the Windows installation are true? (Choose two.)

    A. Avaya Aura Contact Center is supported on Microsoft Windows Server 2008 R2
    B. Upgrades from 7.1.0.0 or later will be supported on Windows Server 2016
    C. A Microsoft Windows Server 2012 R2 or 2016 operating system product key is required
    D. Avaya Aura Contact Center is only supported on the Microsoft Windows Server 2012 R2 operating system

  • Question 70:

    When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

    A. Create a shared directory on a networked logical drive to store the database backup.
    B. Shutdown the Avaya Aura Contact Center (AACC) server.
    C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup
    D. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup

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