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Avaya 6210 Online Practice Questions and Exam Preparation

6210 Exam Details

  • Exam Code
    :6210
  • Exam Name
    :Avaya Aura Contact Center Implementation
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :71 Q&As
  • Last Updated
    :Jul 08, 2026

Avaya 6210 Online Questions & Answers

  • Question 31:

    You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications. What is the minimum required amount of RAM needed for the client computers?

    A. 8 GB
    B. 4 GB
    C. 1 GB
    D. 2 GB

  • Question 32:

    Which method does Avaya recommend for installing Avaya Aura Contact Center (AACC) on a supported server?

    A. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.
    B. Run the installation from a remote hard disk copy of the installation DVD.
    C. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
    D. Insert the Contact Center DVD into the DVD drive of your server.

  • Question 33:

    During the Avaya Aura Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?

    A. Avaya Aura Contact Center Configuration Wizard
    B. Avaya Aura Contact Center Startup Wizard
    C. Avaya Aura Contact Center Installation Wizard
    D. Avaya Aura Contact Center Ignition Wizard

  • Question 34:

    You are installing a SIP-based Avaya Aura Contact Center (AACC) with Avaya Aura Media Server (AAMS). Which three functions/features are gained by implementing the AAMS? (Choose three.)

    A. skillset based routing
    B. anchoring of calls
    C. recorded announcements
    D. music on hold
    E. text to speech engine

  • Question 35:

    Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

    A. Microsoft Windows 8.1 (32-bit and 64-bit)
    B. Microsoft Windows 7 (32-bit and 64-bit)
    C. Windows XP Professional SP2 or later
    D. Microsoft Windows 10 (32-bit and 64-bit)
    E. Agent Desktop Release 7.0 (32-bit and 64-bit)

  • Question 36:

    A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types. Where is Open Queue initially enabled in AACC?

    A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
    B. Contact Center License Manager > Configuration > Contact Center Licensing tab
    C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
    D. Ignition Wizard configuration > Licensing tab

  • Question 37:

    Which operating system is supported for Avaya Aura Contact Center Release 7 server installations?

    A. Windows Server 2008 SP7 Standard Edition or Enterprise Edition
    B. Windows Server 2012 R1 Standard Edition or Datacenter Edition
    C. Windows Server 2012 R2 Standard Edition or Datacenter Edition
    D. Windows Server 2008 SP2 Standard or Enterprise Edition

  • Question 38:

    The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system. Which CCMA user accounts are created during the Avaya Aura Contact Center (AACC) installation?

    A. iceAdmin IUSR_SWC
    B. AAD_User AACC_Admin
    C. AACC_Admin IUSR_SWC
    D. BKup_SWC iceAdmin

  • Question 39:

    To log in to the Avaya Aura Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL. Which URL format is correct to access the AAMS Element Manager (EM)?

    A. https://:em
    B. https://:8800/em
    C. https://:/em
    D. https://:8443/em

  • Question 40:

    The Avaya Aura Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails. Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

    A. You can perform a manual failover on the Active AAMS.
    B. You cannot a manual failover on the Active AAMS.
    C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.
    D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.
    E. AAMS HA supports Hyper-V Clustered environment.

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