Cisco Cisco Certification 500-444 Questions & Answers

• Question 31:

  What are the Active and Configured agent counts for the 2K deployment model?

  A. 2K/4K

  B. 2K / 8K

  C. 2K/10K

  D. 2K/12K

  Correct Answer: A

  For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5 _1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html

• Question 32:

  How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?

  A. Call Settings-> IVR Settings->Network VRU Scripts

  B. Route Settings -> Media Routing Domain

  C. Route Settings -> Sip Server Groups

  D. Desktop Settings -> Resources -> Call Variables Layout

  Correct Answer: B

  Microapps are defined and configured using the Web Administration Manager (S.P.O.G) in the Route Settings -> Media Routing Domain section. In this section, you can define and configure the microapps that will be used in the CVP

  environment. You can define the microapps, set the default values, and configure the routing logic for each microapp. Additionally, you can define the audio files and scripts that will be used with the microapps.

  References:

  [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/ express_8_5/installation/guide/ccce85install/ccce85install_chapter_0101.html

  [2] https://ww w.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/ configuration/guide/ccce85cfg/ccce85cfg_chapter_0602.html

• Question 33:

  What is the URL for the VOS O/S admin page?

  A. https://:8443/cmplatform

  B. https://:8443/osadmin

  C. https://:8443/vosplatform

  D. https://:80/cmplatform

  Correct Answer: B

  The URL for the VOS O/S admin page is https://:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_refere nce/vos_admin_reference_chapter_01001.html

• Question 34:

  Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?

  A. OnDemand

  B. Automated differential

  C. Push

  D. Manual differential

  Correct Answer: B

  The sync job that runs every 10 minutes to bring back the OUTOFSYNC machine to the IN_SYNC state is the Automated Differential sync job. This job compares the configuration files on the primary and secondary servers, copies the changes from the primary to the secondary, and then executes the configuration commands to bring the secondary server into the same state as the primary. The Manual Differential sync job is a similar process, but it requires user intervention to manually select the changes that need to be synchronized from the primary to the secondary server. The OnDemand sync job is a one-way process that pushes the configuration from the primary server to the secondary server, and the Push sync job is a one-way process that pushes the configuration from the secondary server to the primary server.

• Question 35:

  What are the Active and Configured CUIC Users for the 2K deployment model?

  A. 100/600

  B. 200/400

  C. 200/800

  D. 200/1200

  Correct Answer: C

  The active users are the number of users who are currently logged in and using the system, while the configured users are the maximum number of users that the system is licensed and configured to support. In a 2K deployment model, it means that the system can support up to 800 CUIC users and currently 200 users are actively using it. It's important to note that these numbers are approximate, as it would depend on the specific deployment and usage scenario.

• Question 36:

  Which CLI command manages the Java Keystore Certificate in Windows CCE servers?

  A. PROCMON

  B. OPENSSL

  C. System CLI

  D. Keytool

  Correct Answer: D

  Keytool is the command-line tool used to manage the Java Keystore Certificate in Windows CCE servers. This tool is used to create, import, and export certificates for use with Java applications. It can also be used to view the certificate request, as well as to modify the certificate's friendly name and store name. This can be useful for managing Java Keystore Certificates on Windows CCE servers. Reference: https://docs.oracle.com/cd/E19509-01/820-3503/gghji/index.html

• Question 37:

  Which three modes can implement single sign-on in PCCE? (Choose three.)

  A. Non-SSO

  B. SSO

  C. ldS

  D. ldP

  E. SAML

  F. Hybrid

  Correct Answer: ABF

  SSO -Enable all agents and supervisors in the deployment for SSO. Hybrid -Enable agents and supervisors selectively in the deployment for SSO. ... Non-SSO -Continue to use existing Active Directory-based and local authentication, without SSO. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/p cce_12_6_1/maintenance/guide/pcce_b_features-guide-1261/pcce_b_features-guide-1261_chapter_01110.html

• Question 38:

  What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

  A. to provide validation of certificate requests

  B. to issue a CA signed Identity certificates

  C. to provide domain validation certificate

  D. to import the root CA certificate to each component

  E. to generate a new Certificate Signing Request (CSR)

  Correct Answer: AB

  A. to provide validation of certificate requests: A CA is responsible for verifying the identity of an entity before issuing a certificate. This includes verifying the entity's identity, such as by checking government-issued identification or business

  registration documents.

  B. to issue a CA-signed Identity certificates: After validating the entity's identity, the CA issues the certificate, which is signed by the CA's private key. This certificate can be used to authenticate the identity of the entity, establish trust and

  secure communication.

  References:

  https://tools.ietf.org/html/rfc5280

  https://www.globalsign.com/en/ca-services/what-is-a-ca/

• Question 39:

  Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?

  A. Design team

  B. Deployment team

  C. Support Team

  D. Sales team

  Correct Answer: B

  The Deployment team is responsible for ensuring that servers designated for use by CCE VMs meet the requirements for Storage System Performance and IOPS. This includes verifying that the server hardware meets the specified requirements, such as the number of drives, drive size, and RAID configuration. Additionally, the Deployment team must ensure that the server meets the required IOPS, which is determined by the server type, storage system configuration, and workloads.

• Question 40:

  Which keytool command lists certificates in the cacerts file?

  A. keytool -list -showinfo

  B. keytool -list -keystore cacerts

  C. keytool -list cacerts

  D. keytool -list -alias

  Correct Answer: B

  The command keytool -list -keystore cacerts can be used to list certificates in the cacerts file. This command will display information about the certificates in the cacerts file, including the certificate's alias, owner, issuer, and validity period.

  This command can be used to verify the certificates that are used for authentication and secure communication.

  Reference: https://docs.oracle.com/cd/E19509-01/820-3503/gghji/index.html