Cisco Cisco Certification 500-444 Questions & Answers

• Question 21:

  Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)

  A. CA Certificate:tomcat

  B. CA Signed Certificate from CSR Request:tomcat

  C. 3rd party signed Certificate

  D. CA Certificate:tomcat-trust

  E. CA Signed Certificate from CSR Request:tomcat-trust

  Correct Answer: AD

  These two certificates need to be uploaded to VOS servers for CA Signed certificate management. The CA Certificate is used to verify the authenticity of the server and the CA Signed Certificate from the CSR Request is used to generate the server's private key. The tomcat-trust certificate is used by the server to trust other SSL certificates. Reference: https://docs.microsoft.com/en-us/azure/virtual-machines/linux/tutorial-certificate-management#upload-the-certificates

• Question 22:

  What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

  A. defined as Configuration Based

  B. VMware vSphere is optional

  C. VMware vCenter is required

  D. defined as Rule Based

  E. VMware vSphere is required

  Correct Answer: AD

  The UCS Tested Reference Configuration (TRC) is a validated server configuration for running Unified Computing System (UCS) in a data center environment. It is defined as either Configuration Based or Rule Based, depending on the specific use case. Configuration Based defines the server configuration based on specific performance characteristics, while Rule Based defines the server configuration based on specific usage. VMware vCenter is required for either Configuration Based or Rule Based, while VMware vSphere is optional.

• Question 23:

  What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)

  A. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.

  B. Creates just VRU PG; VRU PIMs need to be added manually.

  C. Creates the Media Routing PG (MR PG) with three MR PIMs.

  D. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.

  E. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.

  Correct Answer: CD

• Question 24:

  How are remote sites added?

  A. PG Setup

  B. Initialization Wizard

  C. SPOG interface

  D. Websetup

  Correct Answer: B

  Remote sites can be added by using the Initialization Wizard. The Initialization Wizard is a utility that is used to configure the Packaged CCE system, including adding remote sites and configuring the call routing scripts [1]. It is launched by running the pg_setup.exe program and then selecting the Add Remote Sites option. This will initiate a setup wizard that will guide you through the process of adding remote sites.

  1. Cisco Packaged Contact Center Enterprise Features Guide Release ... https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/p cce_11_5_1/maintenance/Guide/PCCE_BK_P5F

• Question 25:

  Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?

  A. Setup login

  B. Windows login

  C. Local administrator login

  D. Service Account login

  Correct Answer: D

  The PCCE wizard uses a Service Account login to access the appropriate server and enable interfaces, databases, and protocols. This Service Account is a Windows account that has specific privileges, such as the ability to access the server and configure the various components of PCCE. The other options, Setup login, Windows login, and Local administrator login, are incorrect.

• Question 26:

  What is needed to execute a particular script that is configured using script explore for a specific time?

  A. Dialed Number mapped to a CallType and in turn mapped to a scheduled script

  B. Dialed Number mapped to a CallType

  C. Dialed Number with scheduled script

  D. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script

  Correct Answer: A

  In order to execute a particular script that is configured using script explorer for a specific time, it is necessary to map the dialed number to a call type, and in turn, map the call type to a scheduled script.

  The dialed number is the number that a customer dials to reach the contact center. When the call is received, the call type is determined based on the dialed number. The call type is a category that describes the type of call, such as sales,

  support, or billing. Once the call type is determined, the appropriate script can be executed. Script explorer allows you to configure different scripts for different call types and schedule them to be executed at specific times.

  To ensure the correct script is executed at the right time, the dialed number must be mapped to the appropriate call type, and the call type must be mapped to the scheduled script.

  Cisco ICM Script Explorer (https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-command-reference-guides-list.html)

  Cisco ICM Call Type (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_cent er/icm_enterprise/icm_enterprise_10_5_1/configuration/guide/ICM_BK_I3C936F3 _00_configuration-guide-10-5-1/

  ICM_BK_I3C936F3_00_configuration-guide-10-5-1_chapter_01.html)

• Question 27:

  Where are external voice DNs sourced from in a CCE Dial Plan?

  A. VGW

  B. CUCM

  C. CVP

  D. CUBE

  Correct Answer: B

  External voice DNs are sourced from the Cisco Unified Communications Manager (CUCM) in a CCE Dial Plan. The CUCM is the primary source of all external voice DNs and is used to define the dial plan rules and to manage the routing of incoming and outgoing calls. The CUCM also stores the external voice DNs, which can then be used in the CCE Dial Plan to route incoming and outgoing calls. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/dial_plan_design/ 10_6_1/dpdf_b_dial-plan-design-106/dpdf_b_dial-plan-design-106_chapter_01.html

• Question 28:

  What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?

  A. Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host.

  B. Failure of a physical server doesn't bring down all the VMs that are installed on that VMware vSphere Host.

  C. Failure of a VM brings down all the components that are installed on the VM.

  D. Failure of a VM doesn't bring down all the components that are installed on the VM.

  Correct Answer: B

  When deploying a Direct Attached Storage (DAS) only system, it is important to remember that failure of a physical server will not bring down all the VMs that are installed on that VMware vSphere Host. Each VM is allocated to a specific storage, so only the VMs that are installed on the failed physical server will be affected. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/virtualization /virtualization_deployment/guide/vdeploy/b_vdeploy_chapter_01001.html

• Question 29:

  Where should a trust relationship be established by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G)?

  A. IdS to IdP

  B. IdS to IdP and IdP to IdS

  C. IdP to IdS

  D. IdS to IdP and IdP to Active Directory (AD)

  Correct Answer: A

  A trust relationship should be established between the IdS and IdP by downloading and exchanging a metadata file when configuring the Cisco IdS using PCCE Web Administration Manager (S.P.O.G). The metadata file contains the public certificates and other relevant information necessary to establish a trust relationship between the two systems. Reference: https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/b_ise_admin_guide_24/b_ise_admin_guide_24_chapter_0100.html

• Question 30:

  Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?

  A. Automated differential

  B. Push

  C. Manual differential

  D. OnDemand

  Correct Answer: B

  The sync that is triggered when an administrator performs any create, update, or delete operation on a specific configuration item is Push. Push is a synchronization method that allows administrators to trigger synchronization of changes to a

  specific configuration item, such as a device or service, and to any related configuration items. Push synchronization is triggered immediately, and can be used to quickly synchronize all changes to a specific configuration item.

  References:

  [1] https://www.cisco.com/c/en/us/td/docs/net_mgmt/network_automation_and_programma bility/one_plus/b_one_plus_getting_started/b_one_plus_getting_started_chapter_01.html

  [2 ] https://www.cisco.com/c/en/us/td/docs/net_mgmt/smart_software_manager/one/2-2/user_guide/b_one_user_guide_22/b_one_user_guide_22_chapter_01.html