Cisco 500-301 Online Practice Questions and Exam Preparation

Cisco 500-301 Online Questions & Answers

• Question 11:

  Which factor has kept customers from turning away from contact centers in the past?

  A. poorly designed scripts
  B. ineffective IVR designs
  C. speaking to a representative
  D. automated systems
  C. speaking to a representative

• Question 12:

  Which option describes the significance of a PIN with Cisco WebEx Personal Rooms?

  A. You are prompted to create one when you first set up your Personal Room, but you can never change it.
  B. It is assigned to you when you first set up your Personal Room, but you can change it.
  C. You are prompted to create one when you first set up your Personal Room, but you can change it.
  D. lt is assigned to you when you first set up your Personal Room, but you can never change it.
  C. You are prompted to create one when you first set up your Personal Room, but you can change it.

• Question 13:

  Which statement about starting a Cisco WebEx Personal Room meeting is true?

  A. Alternate hosts can start Personal Room meetings by phone.
  B. Meeting that are set to lock automatically must be started using the WebEx application.
  C. The host PIN is not needed to start a meeting as long as the access code is entered.
  D. You can lock or unlock meetings by phone.
  D. You can lock or unlock meetings by phone.

• Question 14:

  What is a Spark Room?

  A. UC VoIP and video phones that are associated with a user
  B. video endpoints that are associated with a location
  C. video endpoints that are associated with a user
  D. video endpoints that are associated with a user or location
  B. video endpoints that are associated with a location

• Question 15:

  Which capabilities do you get with a Cisco Spark M3 package in the Cisco Spark Flex Plan?

  A. Cisco WebEx with 500 WebEx participants and 25 SIP participants
  B. Cisco WebEx with 500 WebEx participants and 200 SIP participants
  C. Cisco WebEx with 200 WebEx participants and 25 SIP participants
  D. Cisco WebEx with 1000 WebEx participants and 200 SIP participants
  C. Cisco WebEx with 200 WebEx participants and 25 SIP participants

• Question 16:

  Which benefits can shared from the knowledge you gained in your video conferencing experiences to encourage others to use video conferencing?

  A. Encourage teams across your organization o explore the possibilities of video for themselves.
  B. Help others host their own meetings, encourage teams to explore possibilities of video, and have people come together easily from all over the world.
  C. Set up and host meeting for others in your organization.
  D. People locally can come together easily.
  B. Help others host their own meetings, encourage teams to explore possibilities of video, and have people come together easily from all over the world.

• Question 17:

  Which description of how to access a Cisco WebEx personal meeting room is true?

  A. Use only the web client.
  B. Web clients can always be used. Video Telepresence endpoints can also be used if your WebEx site supports video conferencing.
  C. Use only video Telepresence endpoints.
  D. Use all video Telepresence endpoints or all web clients, depending on how you schedule your meetings.
  B. Web clients can always be used. Video Telepresence endpoints can also be used if your WebEx site supports video conferencing.

• Question 18:

  Which statement about how a Cisco WebEx personal meeting room can be accessed is true?

  A. The video address and URL is emailed to participants because it changes between scheduled sessions.
  B. The video address, URL, and call-in number is emailed to participants because it changes between scheduled sessions.
  C. The video address and URL never changes between scheduled sessions.
  D. The video address, URL, and call-in number never changes between scheduled sessions.
  D. The video address, URL, and call-in number never changes between scheduled sessions.

• Question 19:

  Which option is an important advantage to using Cisco WebEx Event Center?

  A. You can track results and send follow-up emails automatically.
  B. You can host personal one-on-one sessions.
  C. You can engage participants with breakout sessions.
  D. You can offer support with the click of a button.
  A. You can track results and send follow-up emails automatically.

• Question 20:

  Which option is a way of joining the Personal Room meeting of another person using a video system?

  A. Attendees must enter the user PIN and then press #.
  B. Attendees must enter the meeting ID and then press #.
  C. Attendees must press #.
  D. Attendees must enter the user ID and then press #.
  C. Attendees must press #.