350-060 Exam Details

  • Exam Code
    :350-060
  • Exam Name
    :CCIE SP Operations Written
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :141 Q&As
  • Last Updated
    :Dec 09, 2021

Cisco 350-060 Online Questions & Answers

  • Question 61:

    A rollout plan from engineering has been sent to the NOC for review. The plan approves deployment of a new router model at the customer premises for all new service activations. The certification lab has fully tested the new router and found no issues. As a NOC engineer, you review the plan for completeness. An item is missing from the plan to deploy the new routers.

    Which missing item should be your biggest concern?

    A. product data sheet
    B. plan to replace existing customer premises routers with the new model
    C. listing of new syslog messages and SNMP traps
    D. environmental compliance statement

  • Question 62:

    According to ITIL?v3 framework, which type of tools is best suited to ensure management of a predefined workflow stream containing a set of tasks which can be managed around resource availability, timelines, status, and if needed escalation paths?

    A. process control engine
    B. configuration management system
    C. discovery audit
    D. business service management

  • Question 63:

    Scenario:

    Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, and provisioning. The NOC is responsible for the network infrastructure,

    including LAN, WAN, Firewalls, and QoS. Your Voice Operations Center started receiving calls in the early morning from customers who did NOT have dial tone and could NOT place or receive calls. The Operations Center was UNABLE to

    find any problems with their applications. At this point, they switched from the primary call manager to the secondary call manager to attempt to resolve the problem. This resolved the problem and customers had dial tone and were able to

    place and receive calls. It is now after 8:00 AM and both the Voice Operations Center and NOC are fully staffed for peak activity hours. The tickets opened earlier are escalated and you are assigned to work with the Voice Operations Center

    to find and fix the problem. You review the trouble tickets and then join the scheduled teleconference to resolve the problem.

    As a NOC member, which three troubleshooting steps should you perform from the network side to help isolate the problem? (Choose three.)

    A. Verify that you can ping both the primary and secondary call managers.
    B. Request syslog files from both call manager servers.
    C. Call a telephone number from a trouble ticket to verify that a connection can be made.
    D. Check to see if the NOC operators missed alarms from the NMS system during the night.
    E. Determine if any network changes (e.g., IOS updates) were made prior to the first customer calls
    F. Run a load test to verify QoS during peak network activity.

  • Question 64:

    According to ITIL?v3 framework, which incident ending step involves the validation of the initial incident record parameters to ensure that they are accurate prior to the final incident record entry?

    A. user satisfaction survey
    B. incident historical documentation
    C. ongoing or recurring problem determination
    D. closure categorization

  • Question 65:

    After some troubleshooting, you realize that the performance degradation of your LAN is caused by a unicast flood. The protocol analyzer shows that some ports are erroneously sending excessive unicast packets to multiple destinations. What are three possible causes of a unicast flood? (Choose three.)

    A. asymmetric routing
    B. duplex mismatch
    C. faulty NIC
    D. forwarding table overflow
    E. spanning-tree misconfiguration
    F. unidirectional link

  • Question 66:

    According to ITIL?v3 framework, which component of incident management is characterized by taking into account both the urgency and the level of impact when entering the incident into a trouble-ticketing system?

    A. category
    B. priority
    C. elapsed time
    D. resolution

  • Question 67:

    Arrange the listed SONET alarm type to the proper severity.

    Select and Place:

  • Question 68:

    Refer to the exhibit.

    A network operator uses TACACS for authentication and authorization. While troubleshooting a NetFlow problem, the operator was requested by Cisco TAC to get the output of show tech- support netflow. The exhibit shows that the command failed with a message "% This command is not authorized." The operator is logged into the router with privilege 15 user account defined in TACACS. What is the most likely reason for this?

    A. The router is missing a software package information envelope (PIE) necessary for NetFlow.
    B. NetFlow is not configured on the router.
    C. The operator has to log into the router by using a local username.
    D. The usergroup priv15 command is not configured properly.
    E. show tech-support netflow is not a supported command.

  • Question 69:

    An ISP is concerned about DoS attacks that tend to starve out legitimate flows by generating malicious traffic. A number of techniques are being considered for the network edge. What are three correct statements regarding preventive measures against DoS attacks? (Choose three.)

    A. Implement ACLs because the filtering performance of routers is usually higher than their forwarding performance.
    B. Implement uRPF strict mode because it works well in service provider environments, especially with asymmetrical routing.
    C. BGP Remote-Triggered Black Hole (RTBH) can be implemented by inducing a discard route for the destination. However, this option, when used in its simplest form, has the potential to take the target offline.
    D. BGP Remote-Triggered Black Hole (RTBH) and uRPF loose mode can be configured to collaborate towards mitigating the DOS attack.
    E. Implement strict QoS policers at the network edge for malicious flows where a classification ACL can be used to dynamically add and delete a source address.
    F. Implement control plane policing.

  • Question 70:

    Scenario:

    Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, and provisioning. The NOC is responsible for the network infrastructure,

    including LAN, WAN, Firewalls, and QoS. Your Voice Operations Center started receiving calls in the early morning from customers who did NOT have dial tone and could NOT place or receive calls. The Operations Center was UNABLE to

    find any problems with their applications. At this point, they switched from the primary call manager to the secondary call manager to attempt to resolve the problem. This resolved the problem and customers had dial tone and were able to

    place and receive calls. It is now after 8:00 AM and both the Voice Operations Center and NOC are fully staffed for peak activity hours. The tickets opened earlier are escalated and you are assigned to work with the Voice Operations Center

    to find and fix the problem. You review the trouble tickets and then join the scheduled teleconference to resolve the problem.

    As a NOC member, which four initial questions should you ask to help isolate the problem? (Choose four).

    A. How did the customers call the sen/ice desk without dial tone?
    B. Are some or all VoIP customers affected?
    C. Do affected customers have anything in common (e.g., country/area code, geographical area)?
    D. What changes were made last night?
    E. Does the call manager use a Solaris or Linux operating system?
    F. Is the latest anti-virus software installed on the call manager?
    G. What time did customers first report the problem?

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