Exam Details

  • Exam Code
    :33810X
  • Exam Name
    :Avaya Aura Contact Center Solution Design Exam
  • Certification
    :ACDS
  • Vendor
    :Avaya
  • Total Questions
    :48 Q&As
  • Last Updated
    :May 08, 2024

Avaya ACDS 33810X Questions & Answers

  • Question 41:

    When upgrading existing AACC Systems, which Avaya Engagement AACC package is available?

    A. Agent Greeting

    B. Instant Message

    C. Resilience D. Geographic Node

  • Question 42:

    Avaya One Source has orderable quotes for the Greenfield customer and existing customer. How can a quote from Avaya One Source -Order center be placed as an order?

    A. By using Sales Force Updates

    B. By using Create Proposal SSR

    C. By using Create Order

    D. By using Create Upload Order SSR

  • Question 43:

    The Avaya Aura Media Server (AAMS) delivers a high Soft DSP / Media channel density.

    How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

    A. 4450

    B. 2200

    C. 1100

    D. 550

  • Question 44:

    A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach. Which three deployments are allowed for Avaya IX TMWorkspaces? (Choose three.)

    A. One-X Agent

    B. Multimedia Contact Server only

    C. Voice and Multimedia Contact Server without Avaya Media Server

    D. Voice and Multimedia Contact Server with Avaya Media Server

    E. Voice Contact Server only

  • Question 45:

    Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

    A. 4

    B. 2

    C. 1

    D. 3

  • Question 46:

    A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.

    Which additional information is also needed?

    A. The salaries of the executives In the meeting

    B. The design diagram for discussion with customer

    C. The Avaya solutions and services Avaya could offer

    D. The model numbers of the existing contact center equipment

  • Question 47:

    Media Servers are needed in a SIP-enabled AACC

    Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?

    A. Physical Mid-Range Server

    B. Physical Entry-Level Server

    C. VMware Mid-Range Server

    D. VMware High-End Server

  • Question 48:

    An Avaya representative knows the sales cycle, and uses It regularly to get a good understanding problems and quantify the costs.

    Which statement describes the Qualification step?

    A. It proposes, communicates, and agrees upon the detailed solution.

    B. It documents the details, and quantifies the cost.

    C. It Is a discussion driver to help draw out and Identify the problem(s) to be solved.

    D. It is the final Invoice that serves as the formal contract acknowledgement.

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