300-820 Exam Details

  • Exam Code
    :300-820
  • Exam Name
    :Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • Certification
    :CCNP Collaboration
  • Vendor
    :Cisco
  • Total Questions
    :210 Q&As
  • Last Updated
    :Jul 11, 2026

Cisco 300-820 Online Questions & Answers

  • Question 151:

    What are the steps to access the Service Setup Wizard during the first setup of the Expressway server to license the server?

    A. Factory reset the Expressway server to pass from Smart Licensing to PAK-based licensing.
    B. From the GUI of the Expressway server, go to Status> Overview> Run service setup.
    C. Factory reset the Expressway server to pass from Expressway-C to Expressway-E.
    D. From the GUI of the Expressway server, go to Maintenance> Option keys> First Setup Wizard.

  • Question 152:

    Which two items are configured when deploying a B2B collaboration solution? (Choose two.)

    A. SIP trunk between Cisco Unified Communications Manager and Cisco Expressway-C
    B. search rules in Cisco Expressway-E
    C. SIP trunk between Cisco Unified Communications Manager and Cisco Expressway-E
    D. traversal client on a Cisco Expressway-E
    E. DNS zone on a Cisco Expressway-C

  • Question 153:

    Refer to the exhibit.

    Which two outbound connections should an administrator configure on the internal firewall? (Choose two.)

    A. XMPP: TCP 7400
    B. SIP: TCP 7001
    C. SIP TCP 5061
    D. Media: UDP 36012 to 59999
    E. HTTPS: TCP 8443

  • Question 154:

    What is the benefit of configuring ICE, TURN and STUN in a Cisco Unified Collaboration environment?

    A. The ICE protocol enables the use of MRA for Cisco endpoints to register behind the firewall.
    B. The endpoints use fewer ports to minimize the port range and allows for multiple connections in a high-density deployment.
    C. It can traverse firewalls without opening incoming ports.
    D. The endpoints discover paths to optimize media flow and allows for peer-to-peer media traffic in some cases.

  • Question 155:

    Which step is taken when configuring a Cisco Expressway solution?

    A. Configure the Expressway-E by using a non-traversal server zone.
    B. Enable static NAT on the Expressway-E only.
    C. Disable H.323 mode on the Expressway-E.
    D. Enable H.323 H.460.19 demultiplexing mode on the Expressway-C.

  • Question 156:

    An administrator is configuring a new Cisco Webex Hybrid Message Service deployment, and the Expressway-C Message Connector is successfully registered in the Control Hub. After the server information of the IM and Presence server is

    added to the Expressway-C, an error "Connectivity to IM and Presence AXL Service could not be established" is displayed in the Control Hub. The Cisco AXL Web Service is enabled on the IM and Presence Service publisher, and the main

    administrator account enabled for AXL API permission is being used.

    Which configuration change must be made to resolve this error?

    A. Enable the Cisco AXL Web Service on the Control Hub
    B. Enable the Cisco AXL Web Service on the Expressway-C Message Connector
    C. Enable an End User account for AXL.API permissions on the IM and Presence Service publisher
    D. Enable a second administrator account for AXL API permissions on the IM and Presence Service publisher

  • Question 157:

    Refer to the exhibit.

    A collaboration engineer is configuring Cisco Expressway for B2B calling. The engineer must allow inbound calls to be routed to Cisco UCM. The traffic must be unencrypted between the Expressway-C and the Cisco UCM cluster. Which configuration correctly implements the zone?

    A. Option A
    B. Option B
    C. Option C
    D. Option D

  • Question 158:

    What is the first step to restoring an Expressway cluster from a backup?

    A. use the backup that is specific to each Expressway peer in the cluster
    B. upgrade each Expressway peer to the latest Expressway software
    C. remove each Expressway peer from the cluster
    D. add all the Expressway peers to the cluster

  • Question 159:

    Refer to the exhibit.

    When Expressway-E routes a call with URI [email protected] to a DNS zone, which DNS server does the Expressway query for the SIP SRV records?

    A. 10.20.20.20
    B. 10.10.10.10
    C. 10.40.40.40
    D. 10.30.30.30

  • Question 160:

    A video device registered with Cisco UCM failed to make an outbound B2B call. From Expressway-C diagnostic logs, an engineer found that the destination pattern is "[email protected]:5061", and the call was dropped with a 404 response code from Expressway-C. The search rule intended for this call-in Expressway-C is configured for Alias Pattern Match, Pattern type "Suffix," and Pattern "example.com". How must the configuration be changed to allow the call?

    A. Update the route pattern in Cisco UCM to send calls to "example.com" to the correct port.
    B. Create a transform on Expressway-C to strip port numbers.
    C. Create a call policy rule on Expressway-E to allow calls to port 5061.
    D. Update the call policy list in Expressway-C to allow calls to "example.com".

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