Cisco CCNP Collaboration 300-810 Questions & Answers

• Question 121:

  An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure. How is this accomplished?

  A. Consult Transfer

  B. Supervised Transfer

  C. Release to Switch

  D. HookFlash Transfer

  Correct Answer: A

• Question 122:

  Refer to Exhibit.

  

  An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?

  A. Start all critical services on the second node, and select the Fallback button in the "Presence Redundancy Group Configuration"

  B. Go to "Presence Redundancy Group Configuration" on the Cisco UCM Administration page and select the Fallback button.

  C. Start all critical services on both nodes and select "rebalance users" in the "Presence User Assignment"

  D. Go to "Presence User Agreement" on the Cisco UCM Administration page and select "rebalance users" for all users.

  Correct Answer: A

• Question 123:

  Refer to the exhibit.

  

  An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this.

  Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

  A. cup-xmpp-trust

  B. xmpp-fed-trust

  C. cup-trust

  D. tomcat-trust

  E. xmpp-rust

  Correct Answer: CD

  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/exchange_integration/11_5_1_SU3/cup0_b_ms-outlook-calendar-integration-1151su3/cup0_b_ms-outlook-calendar-integration-1151su3_chapter_0101.html

  or the IM and Presence Service and the Office 365 deployment to communicate, you must install the Microsoft certificates on the IM and Presence Service.

  Procedure

  Step 1

  Download an Office 365 root certificate, intermediate certificate, and leaf certificate:

  The following site lists all of the root and intermediate certificates that Office 365 supports: https://support.office.com/en-us/article/office-365-certificate-chains-0c03e6b3-e73f-4316-9e2b-bf4091ae96bb

  For a leaf certificate, go to: https://outlook.office365.com/EWS/Exchange.asmx

  Step 2

  Upload all certificates to the cup-trust and tomcat-trust stores on the IM and Presence Service.

• Question 124:

  In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

  A. IMAP

  B. SMTP

  C. SIP

  D. SCCP

  Correct Answer: B

• Question 125:

  What are two benefits of deploying OAuth in a Cisco UCM environment that uses Cisco Jabber or Cisco Webex for on-premises calling?(Choosetwo.)

  A. Layers of security are added due to forced user password prompt.

  B. It removes the need for Jabber and Webex clients to re-authenticate frequently.

  C. Refresh tokens are encrypted.

  D. It provides seamless access to resources over the life of the refresh token.

  E. Token expiration can never take place, which ensures that users stay logged in.

  Correct Answer: BD

  These two options are the benefits of deploying OAuth in a Cisco UCM environment that uses Cisco Jabber or Cisco Webex for on-premises calling. OAuth is an authorization protocol that allows users to grant access to third-party applications without sharing their credentials. In a Cisco UCM environment, OAuth allows Jabber and Webex clients to obtain access tokens from UCM after authenticating with their credentials once. The access tokens can then be used to access various resources, such as call control, voicemail, directory, and presence. The access tokens have a limited lifetime, but they can be refreshed using refresh tokens, which have a longer lifetime. This way, the users do not need to re-authenticate frequently and can enjoy a seamless user experience. References: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/syste mConfig/cucm_b_system-configuration-guide-1251/cucm_b_system-configuration-guide-1251_chapter_0100110.html https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/jabber/11_9/Unified-CM-OAuth-Whitepaper-v17-FINAL.pdf

• Question 126:

  Refer to the exhibit.

  

  An engineer discovers that many international calls were made from Cisco Unity Connection The engineer examines the default transfer Restriction Patterns

  Which action prevents a voicemail user from transferring calls to international destinations?

  A. Click Add New enter the 9011* pattern in a new field, and click Save

  B. For the +* pattern, select Blocked and click Save

  C. Click Add New and enter the 9011* pattern in a new field. Select Blocked and click Save.

  D. Modify the 9+" pattern by using the 9011* pattern and click Save

  Correct Answer: C

• Question 127:

  AN administrator must configure a federation between company A and company B using the SIP/simple protocol. What are the configuration items that are available?

  A. Port 5061; TLS encryption; Instant Messaging, Presence, and VoIP support

  B. no encryption; Instant Messaging, Presence, and VoIP support

  C. port 5222; TLS encryption; Instant Messaging, Presence, and VoIP support

  D. no encryption; Instant Messaging support

  Correct Answer: A

• Question 128:

  On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?

  A. TFTP Service

  B. Cisco XCP Text Conference Manager Service

  C. IM and Presence Manager Service

  D. User Management Service

  Correct Answer: B

  This option is the correct service to restart for changes to chat settings or chat node aliases to be reflected for users. The Cisco XCP Text Conference Manager Service is responsible for managing chat rooms and chat sessions on the IM and Presence Service. If this service is not restarted after making changes to chat configuration, the users may not see the updated settings or aliases.

• Question 129:

  Refer to the exhibit.

  

  Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

  A. Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.

  B. Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.

  C. Add CUCM under System Settings > Authz Servers in Cisco Unity.

  D. Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.

  Correct Answer: D

  Reference: https://community.cisco.com/t5/unified-communications/jabber-mra-unity-voice-mail-integration-issue/td-p/3195653

• Question 130:

  A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler.

  What should the administrator change to resolve this issue?

  A. T302 Timer

  B. Rings to wait

  C. Release to switch

  D. No answer ring duration (seconds)

  Correct Answer: C