300-810 Exam Details

  • Exam Code
    :300-810
  • Exam Name
    :Implementing Cisco Collaboration Applications (CLICA)
  • Certification
    :CCNP Collaboration
  • Vendor
    :Cisco
  • Total Questions
    :220 Q&As
  • Last Updated
    :May 31, 2026

Cisco 300-810 Online Questions & Answers

  • Question 141:

    A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue.

    Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

    A. Cisco UCM tomcat certificate
    B. Cisco IM and Presence cup-xmpp certificate
    C. Cisco UCM CallManager certificate
    D. Cisco IM and Presence cup certificate
    E. Cisco IM and Presence tomcat certificate

  • Question 142:

    A collaboration engineer is installing the Cisco Jabber client from the Windows CLI. The engineer wants to complete a silent installation of the client, clear any existing bootstrap file, and use a Service Domain of cisco.com. Which install command achieves these goals?

    A. msiexec /i CiscoJabberSetup.msi /quiet CLEAR=1 SERVICES_DOMAIN=cisco.com
    B. msiexec /i CiscoJabberSetup.msi CLEAR=1 SERVICES_DOMAIN=cisco.com
    C. msiexec /i CiscoJabberSetup.msi CLEAR=0 SERVICES_DOMAIN=cisco.com
    D. msiexec.exe /i CiscoJabberSetup.msi /quiet CLEAR=1 SSO_ORG_DOMAIN=cisco.com

  • Question 143:

    Refer to the exhibit.

    An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this.

    Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

    A. cup-xmpp-trust
    B. xmpp-fed-trust
    C. cup-trust
    D. tomcat-trust
    E. xmpp-rust

  • Question 144:

    A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

    A. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.
    B. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.
    C. Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.
    D. Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

  • Question 145:

    Refer to the exhibit.

    After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user's Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

    A. Verify that the desk phone device has Allow Control of Device from CTI enabled.
    B. Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.
    C. Verify that the user's desk phone device is listed as a controlled device in the Cisco UCM end user configuration
    D. Verify that the device line configuration has Allow Control of Device from CTI enabled.

  • Question 146:

    An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

    A. XMPP
    B. DNS
    C. LDAP
    D. AXL/SOAP

  • Question 147:

    A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler.

    What should the administrator change to resolve this issue?

    A. T302 Timer
    B. Rings to wait
    C. Release to switch
    D. No answer ring duration (seconds)

  • Question 148:

    A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in "Failed Over" state. Which set of steps must be taken to resolve this issue?

    A. Cisco UCM Group Configuration > High Availability > click Fallback
    B. BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services
    C. BLF Presence Group Configuration > High Availability > click Fallback
    D. Presence Redundancy Group Configuration > High Availability > click Fallback

  • Question 149:

    Refer to the exhibit.

    Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with "*"). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

    A. remove PSTN-PT from Voicemail_CSS
    B. change the order of partitions to put GLOBAL-INTERNAL-PT first in Voicemail_CSS
    C. create a BLOCK-PSTN-PT partition and add it to Voicemail CSS
    D. block pattern +’ in the Cisco Unity restriction table

  • Question 150:

    Refer to the exhibit.

    A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IMandP server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

    A. Advise all users to re-login to their Jabber clients.
    B. Confirm that both IMandP servers are configured in the Presence Redundancy Group configuration pane.
    C. Perform a restart of the IMandP primary server to force fallback.
    D. Click the Fallback button in the Server Action pane.
    E. Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.

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