A technician is asked to repair a Windows 7 computer with boot errors. Which of the following commands may be used?
A. CHKDSK /rA customer is not able to connect to any websites. Which of the following commands should a technician run FIRST to identify the issue?
A. NETSTATAfter an installation of a video adapter, the screen on a Windows 7 system cannot be seen. Which of the following Windows 7 functions will resolve this?
A. Component ManagementA user reports unexpected icons appearing on the desktop. The technician identifies that the symptoms point to a malware infection. Which of the following procedures would be performed NEXT?
A. Quarantine infected systemA technician is trying to troubleshoot an issue on a Windows 7 computer remotely, but is unable to PING the computer. The technician verified that the computer is turned on, has network connectivity, and can get to the Internet. Which of the following is MOST likely the issue?
A. The technician does not have permissionsA user prefers an external monitor, mouse, and keyboard for a laptop. The user does not want to use the built-in screen; however, when the laptop lid is closed, it goes into sleep mode. Which of the following Control Panel items can be used to disable this feature?
A. Action CenterA technician is troubleshooting a PC with multiple volumes. To verify which are active and assigned drive letters, the technician should use the LIST function of which of the following commands?
A. extractA technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?
A. MSINFO32Which of the following supports IP telephony devices without requiring external power?
A. VPNYou need to configure your mobile device to send and receive electronic messages from your company. Your mobile device must be able to truly synchronize the message state with your desktop, so that when a message is read on your desktop, it is marked as read on your mobile device. These are the proper parameters:
1.
Email address: [email protected]
2.
Password: P@$$w0rd
3.
Pop.techies.com Port: 110 Security: None
4.
IMAP.techies.com Port: 993 Security: SSL
5.
smtp.techies.com Port: 465 Security: TLS
6.
Company SSID: Techies
7.
Security: WPA2
8.
Passphrase: P@$$w0rd
9.
SSID is not broadcasted
Instructions: You are not authorized to use the Company's WLAN. The outgoing server does not require login credentials. When you have completed the simulation, please select the done button to submit your answer.


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