CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 1061:

  A user states that every time they turn on their computer they have to change the computer's time and date. Which of the following should the technician perform FIRST to resolve this issue?

  A. Change time zones
  B. Synchronize with a different time date server
  C. Replace the drive cache battery
  D. Perform a firmware update
  B. Synchronize with a different time date server

• Question 1062:

  A user has been receiving reply emails from many contacts but the content of the emails is not familiar and the user did not send the original messages. The user calls the help desk for assistance. Which of the following is the BEST way the technician can fix this problem?

  A. Perform an antivirus scan
  B. Perform a refresh/restore
  C. Perform an IDS upgrade
  D. Perform a reinstall of the email client
  A. Perform an antivirus scan

• Question 1063:

  A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?

  A. Drum
  B. Fuser
  C. Pickup roller
  D. Corona wire
  B. Fuser

• Question 1064:

  After completing a fresh Windows 7 installation for a customer, a technician wants to ensure the OS files are hidden and protected from accidental deletion or alteration. Which of the following locations should the technician view to make this change?

  A. Control Panel ?folder options
  B. Insert Windows disc ?i386 folder
  C. Start menu ?run - REGEDIT
  D. Right-click desktop - view
  A. Control Panel ?folder options

• Question 1065:

  A technician notices a PC displays a missing DLL error message every time on start up. Which of the following tools should the technician use to find out which application is responsible for the error message?

  A. msinfo32.exe
  B. System Recovery Options
  C. Event Viewer
  D. Programs and Features
  C. Event Viewer

• Question 1066:

  A technician is called to assist a customer. The customer reports when they powered on the system, they heard a loud noise, saw a spark, and smelled a burning smell. Which of the following should the technician advise the customer to do FIRST?

  A. Power on the system, to see if it happens again.
  B. Immediately notify the fire department.
  C. Unplug the system from the power source.
  D. Turn off the circuit breaker to the building.
  C. Unplug the system from the power source.

• Question 1067:

  Which of the following is required in order to connect a mobile device to a GPS?

  A. Data link cable
  B. Infrared
  C. Bluetooth
  D. Wireless access point
  C. Bluetooth

• Question 1068:

  Ann, a user who works with many patients during the day, has a privacy screen attached to her monitor. Which of the following does this help prevent?

  A. Rootkits
  B. Phishing
  C. Shoulder surfing
  D. Trojans
  E. Whaling
  C. Shoulder surfing

• Question 1069:

  A technician wants to change the security level for a set of internal websites accessed frequently by a user. Which of the following Control Panel utilities would allow the technician to complete this task?

  A. Windows Firewall
  B. Credential Manager
  C. Network and Sharing Center
  D. Internet Options
  E. Homegroup
  A. Windows Firewall

• Question 1070:

  A technician is troubleshooting a PC that has been running slow. The technician looks at the resource utilization and notices the user has many programs open. When attempting to open another program, the technician receives a message indicating there are insufficient resources. Which of the following should the technician do to troubleshoot the issue?

  A. Terminate the running processes
  B. Increase the page file size
  C. Renew the network connection
  D. Run chkdsk
  A. Terminate the running processes