ESD mats are useful for protecting against which of the following hazards?
A. Chemical burnsAn employee's mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform BEST to resolve this issue?
A. Clean out the charging port on the deviceRecently a company updated their network infrastructure. A user reports that a laptop is experiencing slower network speeds since the update. Which of the following would the technician replace, rather than purchase a new device?
A. Wireless NICA customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?
A. Change the screen orientationMost notebook PCs have their WiFi antenna located in the:
A. LCD.A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following should the technician do NEXT?
A. Update the BIOS for compatibility.A sales representative is planning a business trip that will involve stays at hotels in remote location with little broadband and poor cellular reception. Which of the following does the IT department need to ensure is available on the sales representative's laptop for reliable telecommunicating while travelling?
A. RJ-45 jackWhich of the following RAM types supports triple channel configurations?
A. RAMBUSA user has an older computer and needs to replace a CD-ROM drive with a Blu-ray player. Which of the following would MOST likely need to be used to provide power to the drive?
A. HDMI to Displayport adapterWhich of the following services provides the ability to resolve UNC to appropriate IP addresses?
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