Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?
A. Remove the laptop bezelA brownout has occurred within a building. A technician is repairing a workstation which has a power light, but is not displaying anything on the screen and is not making any sounds during boot up. Which of the following should be used to further troubleshoot the workstation?
A. Loop back plugA technician is servicing a laptop that cannot keep an IP address. When the laptop receives an IP address, it releases it and cycles through repeatedly. The technician has replaced the cable, plugged into a known good network jack, and successfully connected a different laptop. Which of the following tools should the technician use NEXT?
A. Tone generatorWhich of the following wireless standards operates at 5GHz? (Select TWO).
A. 802.11aAnn is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?
A. Inventory spreadsheetA user would like to set a public network for a DMZ server.
Which of the following is a public IP subnet?
A. 10.0.1.0/24A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Joe, an end user, reports that he has been having frequent paper jams as well. Which of the following would be the BEST course of action to repair the printer?
A. Install a manufacturer recommended maintenance kitAfter a technician installs a video card, which of the following should the technician configure NEXT?
A. ResolutionA user is unable to modify any data on an SD card. The user decides to format the drive, but receives an error message and cannot proceed any further. Which of the following would cause this type of behavior on the SD card?
A. Full disk encryptionA technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?
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