CompTIA 220-801 Online Practice Questions and Exam Preparation

CompTIA 220-801 Online Questions & Answers

• Question 891:

  A technician is troubleshooting a desktop system that is shutting down randomly after short time periods. After accessing the system BIOS, the technician checks various data from the motherboard sensors. Which of the following would indicate an issue with the system?

  A. The hard drive temperature is 30?Celsius
  B. Power supply is providing +12v and +5v
  C. CPU fan RPM value is 0
  D. The number of physical processors value is 1
  C. CPU fan RPM value is 0

• Question 892:

  When dealing with customers who may be from different countries, which of the following considerations is MOST important to keep a professional work environment?

  A. Do not engage in small talk with a customer; this ensures that no feelings can ever be upset.
  B. Be wary that some people may be more sensitive to time guarantees on projects.
  C. Be sensitive to cultural differences that may exist for the other party.
  D. Be careful not to simplify technical terms with the other party.
  C. Be sensitive to cultural differences that may exist for the other party.

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  You need to be careful about the cultural differences that may exist for a person from a different country or cultural background.

• Question 893:

  A technician installing hard drives into a computer needs to set jumpers on the drives to master and slave. Which of the following types of drives is the technician installing?

  A. USB
  B. SATA
  C. EIDE
  D. SCSI
  C. EIDE

• Question 894:

  A user on a wireless network has the IP address 169.254.155.2 but cannot connect to the Internet. Which of the following should the user check on the wireless router?

  A. WPA
  B. DHCP
  C. WINS
  D. DNS
  B. DHCP

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  Reference. http://searchunifiedcommunications.techtarget.com/definition/DHCP

• Question 895:

  Which of the following needs to be configured on a wireless router to allow specific client machines to connect?

  A. Port forwarding
  B. WPS
  C. MAC filtering
  D. DMZ
  C. MAC filtering

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  Reference. http://compnetworking.about.com/cs/wirelessproducts/qt/macaddress.htm

• Question 896:

  Which of the following laser printer components will flip the paper to allow for printing on both sides?

  A. Paper registration assembly
  B. Paper pickup assembly
  C. Duplex assembly
  D. Image transfer belt
  C. Duplex assembly

• Question 897:

  A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following would be the MOST likely reason?

  A. Poor paper quality
  B. Incorrect paper size
  C. Defective duplexer
  D. Worn feed rollers
  A. Poor paper quality

• Question 898:

  Which of the following printer types does NOT need periodic cartridge refills?

  A. Dot Matrix
  B. Laser
  C. Inkjet
  D. Thermal
  D. Thermal

• Question 899:

  How should a technician respond in a situation where a user is very upset about a repeated problem?

  A. Be nice and inform the user that they are committed to try to fix the problem.
  B. Ask how the user's family is doing and other current affairs to create a calm atmosphere.
  C. Be courteous and assure the user that they will take responsibility for the resolution.
  D. Greet the user in a friendly manner and assure the user that they will fix all of the problems the user has caused.
  C. Be courteous and assure the user that they will take responsibility for the resolution.

• Question 900:

  Network cards have a unique hex number assigned to every unit. This number is known as which of the following?

  A. IP address
  B. LUN
  C. Network ID
  D. MAC address
  D. MAC address