CompTIA 220-801 Online Practice Questions and Exam Preparation

CompTIA 220-801 Online Questions & Answers

• Question 491:

  A technician is working on a PC but does not have their grounding strap. Which of the following would be the BEST method the technician should use to ground themselves?

  A. Hold the metal of the case
  B. Hold on to the power cord
  C. Take off their shoes
  D. Unplug the PC
  A. Hold the metal of the case

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  Reference. http://superuser.com/questions/237698/how-to-discharge-static-electricity- before-opening-a-computer

• Question 492:

  Which of the following private network types would MOST likely be used for a corporation with 100,000 employees?

  A. Class A
  B. Class B
  C. Class C
  D. APIPA
  A. Class A

• Question 493:

  A technician is troubleshooting a workstation's hard drive with multiple read/write failures. Which of the following can be used to repair the hard drive?

  A. format
  B. diskpart
  C. defrag
  D. chkdsk
  D. chkdsk

• Question 494:

  Which of the following can be used to change fan speeds?

  A. Device manager
  B. BIOS
  C. Power options
  D. Action center
  B. BIOS

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  Reference. http://www.tomshardware.com/forum/341307-28-change-speed-bios

• Question 495:

  A technician is installing a PCIe wireless card on Joe's, a customer, desktop computer. While the technician works, Joe watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO).

  A. Follow up with Joe at a later date to verify satisfaction
  B. Request that Joe not monitor the work
  C. Be culturally sensitive
  D. Provide proper documentation on the services provided
  E. Take a break so that Joe can go back to work
  A. Follow up with Joe at a later date to verify satisfaction
  D. Provide proper documentation on the services provided

• Question 496:

  Which of the following connection types is MOST likely to be used to connect an internal hard drive to a computer?

  A. IDE
  B. DVI
  C. Parallel
  D. eSATA
  A. IDE

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  Reference. http://searchstorage.techtarget.com/definition/IDE

• Question 497:

  A user is asking for recommendations on building a PC that will primarily be used for gaming. Which of the following should the technician recommend? (Select TWO).

  A. 7.1 sound card
  B. CAD video card
  C. Virtualization support
  D. Thunderbolt expansion cards
  E. RAID controller
  F. High-end video card
  A. 7.1 sound card
  F. High-end video card

• Question 498:

  A first time PC owner drops off their brand new PC for service, reporting that it is slow and the memory should be 12GB according to the box but only reports 4GB. The RAM voltage was set improperly; one chip needed to be reseated and the BIOS had to be set to use the triple channel architecture. When picking up the PC the customer asks what was wrong.

  Which of the following would be the MOST appropriate response for this customer?

  A. "Your PC's memory was installed incorrectly. I removed it and put it back in.Additionally the XMP profile needed to be adjusted for TCA."
  B. "It was very complicated and technical in nature. If you do not mess with the settings, it should be fine from now on."
  C. "You had the DDR3-1600 set up wrong; you set it for 1.5v and single channel."
  D. "The PC's memory, or RAM, needed to have the correct settings applied to be utilized correctly. It should work fine now."
  D. "The PC's memory, or RAM, needed to have the correct settings applied to be utilized correctly. It should work fine now."

• Question 499:

  When a technician suspects prohibited activity on an organization's network or computers, which of the following is the FIRST step they should take?

  A. Confirm an actual infraction has taken place
  B. Confront the suspected person with incident details
  C. Notify others so that peers will stop the activity
  D. Erase the contents of the user's computer and disable their account
  A. Confirm an actual infraction has taken place

• Question 500:

  Anne, a technician, is asked to immediately fix a CEO's tablet that is not connecting to the network, and she realizes it is missing its static IP settings. When she returns to her desk with the tablet to research the correct settings, the CEO comes over and berates her for walking away with the equipment. Which of the following is the BEST way to handle this situation?

  A. Hand the tablet back unfixed so the CEO is immediately appeased.
  B. Politely explain the reason for removing the tablet and return it after inputting the settings.
  C. Complete the settings fix before handing the tablet to the CEO, then immediately inform her Manager.
  D. Calmly explain why she was correct for taking the tablet.
  B. Politely explain the reason for removing the tablet and return it after inputting the settings.