CompTIA 220-801 Online Practice Questions and Exam Preparation

CompTIA 220-801 Online Questions & Answers

• Question 291:

  A call logging process would be used by a technician in order to:

  A. assign the appropriate status level for the problem.
  B. create records which enable user authentication.
  C. help maintain a balanced workload for the help desk technicians.
  D. identify common problems among many users.
  D. identify common problems among many users.

• Question 292:

  When a grounding strap is not available, a technician can ground by touching the computer's:

  A. power supply.
  B. CPU fan.
  C. memory chips.
  D. motherboard.
  A. power supply.

• Question 293:

  A technician installs a new inkjet printer at a workstation. The new drivers are installed from a CD and a test page runs successfully. When a document containing tables and graphics is printed, it comes out with partial graphics and misaligned tables. Which of the following should the technician do NEXT?

  A. Install and test the closest match to that printer model from Windows.
  B. Visit the vendor's website and download the most recent driver for that printer.
  C. Research the issue on the Internet and try to find a solution.
  D. Reinstall the printer driver from the CD that came with the printer.
  B. Visit the vendor's website and download the most recent driver for that printer.

• Question 294:

  Which of the following cable types should be installed to minimize toxic fumes in the event of a fire?

  A. Fiber
  B. STP CAT6
  C. Plenum
  D. Coaxial
  C. Plenum

• Question 295:

  Which of the following slots would MOST likely be used to install and configure a modern RAID card?

  A. PCIe
  B. AGP
  C. CNR
  D. ISA
  A. PCIe

• Question 296:

  Which of the following laser printer parts creates the image on the drum that picks up toner?

  A. Fusing assembly
  B. Registration assembly
  C. Laser scanner assembly
  D. Transfer roller
  C. Laser scanner assembly

• Question 297:

  A service call was opened for a thermal printer that has poor print quality. Which of the following should the technician do FIRST?

  A. Replace the print head with OEM replacement.
  B. Use a cotton swab and alcohol to clean the print head.
  C. Use the printer manufacturer's cleaning kit to clean the print head.
  D. Use an industry approved cleaning kit to clean the print rollers.
  E. Use the printer manufacturer's cleaning kit to clean the print rollers.
  C. Use the printer manufacturer's cleaning kit to clean the print head.

• Question 298:

  A user reports that the workstation next to them has prohibited material on the screen. Which of the following should the technician do FIRST?

  A. Unplug the network
  B. Ask the user for their password
  C. Identify what files are open
  D. Power off the workstation
  C. Identify what files are open

• Question 299:

  A technician has been asked to determine why a user's print jobs to a particular printer always seem to be delayed compared to other user's submitted jobs. The user states that the jobs print without error, but always seems to be the last jobs to complete at the heavily used shared printer. Which of the following should the technician perform?

  A. Adjust the print spooler settings
  B. Change the user's IP settings
  C. Update the printer's firmware
  D. Reload the user's print drivers
  A. Adjust the print spooler settings

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  Reference. http://answers.yahoo.com/question/index? qid=20101018234745AAShKgA

• Question 300:

  Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

  A. Acquire the appropriate tools that are going to be used.
  B. Touch the case to discharge static.
  C. Remove loose jewelry.
  D. Refer to manufacturer documentation.
  B. Touch the case to discharge static.