CompTIA 220-1202 Online Practice Questions and Exam Preparation

CompTIA 220-1202 Online Questions & Answers

• Question 81:

  A user calls the help desk to report an issue with their smartphone. After the user returns from a business trip, the user is no longer able to access email or visit websites without a Wi-Fi connection on the smartphone. Which of the following could the user do to most likely resolve the issue?

  A. Enable cellular data.
  B. Increase data limits.
  C. Disconnect the VPN.
  D. Reinstall the SIM card.
  A. Enable cellular data.

• Question 82:

  Which of the following is used in addition to a password to implement MFA?

  A. Sending a code to the user's phone
  B. Verifying the user's date of birth
  C. Prompting the user to solve a simple math problem
  D. Requiring the user to enter a PIN
  A. Sending a code to the user's phone

• Question 83:

  A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

  A. Keylogger
  B. Ransomware
  C. Phishing
  D. Cryptominer
  B. Ransomware

• Question 84:

  A technician completes the installation of an OS that appears to be successful. However, when the technician removes the USB drive that was used for the installation and restarts the system, the error "No boot device found" appears. Which of the following should the technician do next to resolve the issue?

  A. Reinstall the OS from a new ISO
  B. Enable UEFI devices in the BIOS
  C. Restart in recovery mode and troubleshoot
  D. Install storage drivers for the motherboard
  E. Reseat the SATA cable
  B. Enable UEFI devices in the BIOS

• Question 85:

  Which of the following filesystems is a successor to NTFS?

  A. ReFS
  B. XFS
  C. APFS
  D. exFAT
  A. ReFS

• Question 86:

  A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information. Which of the following best describes this scenario?

  A. Data privacy
  B. Hallucinations
  C. Appropriate use
  D. Plagiarism
  B. Hallucinations

• Question 87:

  An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

  A. Connect remotely to the user's computer to see whether the network drive is still connected.
  B. Send documentation about how to fix the issue in case it reoccurs.
  C. Escalate the ticket to the next level.
  D. Keep the ticket open until next day, then close the ticket.
  C. Escalate the ticket to the next level.

• Question 88:

  A user is unable to upload files to the corporate servers from their mobile phone when outside the office, but uploading files works without issue in the office. The user saw an error notification but dismissed it. Which of the following should a technician do to determine the root cause?

  A. Check the data usage limit
  B. Enable airplane mode
  C. Verify the last device reboot
  D. Enable Bluetooth connectivity
  A. Check the data usage limit

• Question 89:

  A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?

  A. Surge suppressor
  B. Battery backup
  C. CMOS battery
  D. Generator backup
  B. Battery backup

• Question 90:

  A user brings their personal laptop into the office. They connect their computer to the docking station. When the user tries to use a search engine, the page displays the following message: This device is quarantined and is not connected to the domain. Contact the IT administrator for further assistance.

  Which of the following is most likely the issue?

  A. The docking station Ethernet cable is unplugged.
  B. Network resources are blocked.
  C. Malware is present.
  D. The URL was entered incorrectly.
  B. Network resources are blocked.