CompTIA 220-1202 Online Practice Questions and Exam Preparation

CompTIA 220-1202 Online Questions & Answers

• Question 121:

  An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

  A. License assignment
  B. VPN connection
  C. Application repair
  D. Program reinstallation
  A. License assignment

• Question 122:

  SIMULATION

  A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The page is asking the user to purchase antivirus software.

  Please resolve the problem using the available tools shown. When you have completed the simulation, please select the done button to submit your answer.

  

  A. Check the answer in expalation.
  B. PlaceHolder
  C. PlaceHolder
  D. PlaceHolder
  A. Check the answer in expalation.

  ---

  Explanation

  Please check the below images for detailed steps to do:

  

• Question 123:

  A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone's battery drains faster.

  Which of the following should a technician recommend to resolve this issue?

  A. Clear the smartphone's browser cache and uninstall unknown applications.
  B. Enable airplane mode and restart the smartphone.
  C. Perform a factory reset on the smartphone.
  D. Replace the SIM card and modify the network settings.
  A. Clear the smartphone's browser cache and uninstall unknown applications.

• Question 124:

  A network technician notices that most of the company's network switches are now end-of- life and need to be upgraded. Which of the following should the technician do first?

  A. Implement the change
  B. Approve the change
  C. Propose the change
  D. Schedule the change
  C. Propose the change

• Question 125:

  A user hears an unexpected noise coming from their desktop computer. To troubleshoot the issue, a technician needs to open the case.

  Which of the following actions should the technician take next?

  A. Open the system cover.
  B. Ground the system.
  C. Disconnect the power.
  D. Remove any peripheral devices.
  C. Disconnect the power.

• Question 126:

  Which of the following is the quickest way to move from Windows 10 to Windows 11 without losing data?

  A. Using gpupdate
  B. Image deployment
  C. Clean install
  D. In-place upgrade
  D. In-place upgrade

• Question 127:

  A technician is troubleshooting a print spooler that fails to start on a Windows 11 desktop computer. The technician determines the root cause is that required dependencies are failing to run. Which of the following tools is the technician using?

  A. Process
  B. Services
  C. Startup
  D. Performance
  B. Services

• Question 128:

  A technician needs to change hibernation settings on a Windows computer by applying a batch file.

  Domain policies are unavailable.

  Which of the following is the best way to achieve this goal?

  A. Update Power Options in the Control Panel.
  B. Update the computer's firmware.
  C. Run gpupdate from a command prompt.
  D. Use the powercfg command in PowerShell.
  D. Use the powercfg command in PowerShell.

• Question 129:

  Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. What should the help desk management implement?

  A. Service-level agreements
  B. Call categories
  C. Standard operating procedures
  D. Knowledge base articles
  C. Standard operating procedures

• Question 130:

  An organization is experiencing an increased number of issues. A technician notices applications that are not installed by default. Users are reporting an increased number of system prompts for software licensing. Which of the following would the security team most likely do to remediate the root cause?

  A. Deploy an internal PKI to filter encrypted web traffic.
  B. Remove users from the local admin group.
  C. Implement stronger controls to block suspicious websites.
  D. Enable stricter UAC settings on Windows.
  B. Remove users from the local admin group.