CompTIA 220-1202 Online Practice Questions and Exam Preparation

CompTIA 220-1202 Online Questions & Answers

• Question 111:

  A utility failure causes a workstation to immediately shut down.

  Which of the following would help prevent this from reoccurring?

  A. Surge suppressor
  B. Uninterruptible power supply
  C. Line voltage regulator
  D. Redundant PSU
  B. Uninterruptible power supply

• Question 112:

  An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?

  A. lusrmgr.msc
  B. devmgmt.msc
  C. gpedit.msc
  D. eventvwr.msc
  A. lusrmgr.msc

• Question 113:

  After completing malware removal steps, what is the next step the technician should take?

  A. Perform a secondary antivirus scan
  B. Educate the end user
  C. Reimage the computer
  D. Review system logs
  B. Educate the end user

• Question 114:

  A user has rooted their corporate phone to load unapproved software. Which of the following tools should the company use to prevent access to the corporate network?

  A. Mobile device management
  B. Encryption
  C. Geofencing
  D. Lock screen
  A. Mobile device management

• Question 115:

  An end user is unable to access the intranet. A technician needs to confirm whether the Windows web server is online and functioning.

  Which of the following default remote access technologies would the technician most likely use to remotely connect to the server?

  A. SPICE
  B. VNC
  C. RDP
  D. SSH
  C. RDP

• Question 116:

  A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

  A. SPICE
  B. SSH
  C. RDP
  D. VPN
  E. RMM
  F. WinRM
  C. RDP
  D. VPN

• Question 117:

  A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:

  Battery charge: 25%

  Battery health: 90%

  Hotspot: On

  Mobile reception: |||

  Roaming: Off

  Used space: 63.76GB/64GB

  Which of the following is the cause of the issue?

  A. The device is running out of free space
  B. The battery health is low
  C. The phone is not sufficiently charged
  D. The hotspot is degrading the performance
  E. Too many applications are open
  A. The device is running out of free space

• Question 118:

  A user's machine is infected with malware that the user's existing security software did not detect.

  Which of the following best explains the reason the infection was undetected?

  A. Folder permissions
  B. Outdated definitions
  C. Port security not enabled
  D. User account permissions
  B. Outdated definitions

• Question 119:

  An end user is unable to print to a network printer but can access everything else on the network. Other users in the organization have no issues printing. A technician opens the print queue on the user's computer and sees the job has failed.

  Which of the following is the next step to troubleshoot the issue?

  A. Printing a test document from another computer on the network
  B. Restarting the print spooler from services
  C. Removing the printer from the computer and reinstalling it
  D. Starting the computer again and attempting to print again
  B. Restarting the print spooler from services

• Question 120:

  A client is dissatisfied with the help desk and demands an immediate resolution for their unresolved ticket.

  Which of the following should the technician do first?

  A. Actively listen to the client's concerns while assuring them that their issue is a priority.
  B. Redirect the client's call to a different department for further assistance.
  C. Ask the client to submit a new support ticket to open a fresh case.
  D. Politely end the call and contact a manager for further instructions.
  A. Actively listen to the client's concerns while assuring them that their issue is a priority.