CompTIA CompTIA A+ 220-1102 Questions & Answers

• Question 41:

  A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

  A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.

  B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit.

  C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.

  D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.

  Correct Answer: D

  The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit. This is the most common method of force quitting a program in macOS. This can be done by clicking on the Apple icon in the top left of the screen, selecting Force Quit, selecting the frozen application in the list, and then clicking Force Quit. This will force the application to quit and the spinning round cursor will disappear.

• Question 42:

  A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept

  Which of the following agreements IS MOST likely in use?

  A. DRM

  B. NDA

  C. EULA

  D. MOU

  Correct Answer: C

  The most likely agreement in use here is a EULA (End User License Agreement). This is a legally binding agreement between the user and the software developer, outlining the terms and conditions that the user must agree to in order to use the software. It is important that the user understands and agrees to the EULA before they can proceed with downloading and installing the software. As stated in the CompTIA A+ Core 2 exam objectives, users should be aware of the EULA before downloading any software.

• Question 43:

  A technician received a call stating that all files in a user's documents folder appear to be Changed, and each of the files now has a look file extension

  Which pf the following actions is the FIRST step the technician should take?

  A. Runa live disk clone.

  B. Run a full antivirus scan.

  C. Use a batch file to rename the files-

  D. Disconnect the machine from the network

  Correct Answer: D

  The CompTIA A+ Core 2 220-1002 exam covers this topic in the following domains: 1.2 Given a scenario, use appropriate resources to support users and 1.3 Explain the importance of security awareness.

• Question 44:

  A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files?

  A. Run the virus scanner in an administrative mode.

  B. Reinstall the operating system.

  C. Reboot the system in safe mode and rescan.

  D. Manually delete the infected files.

  Correct Answer: C

  Rebooting the system in safe mode will limit the number of programs and processes running, allowing the antivirus system to more effectively identify and remove the malware. Rescanning the system will allow the antivirus system to identify and remove the malware while preserving the user's files.

• Question 45:

  A user receives a notification indicating the data plan on the user's corporate phone has reached its limit. The user has also noted the performance of the phone is abnormally slow. A technician discovers a third-party GPS application was installed on the phone. Which of the following is the MOST likely cause?

  A. The GPS application is installing software updates.

  B. The GPS application contains malware.

  C. The GPS application is updating its geospatial map data.

  D. The GPS application is conflicting with the built-in GPS.

  Correct Answer: B

  The GPS application contains malware. The third-party GPS application is likely the cause of the slow performance of the phone. The application may contain malware that is using up system resources and slowing down the phone. The user should uninstall the application and run a malware scan on the phone1

• Question 46:

  A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?

  A. Updating the operating system

  B. Changing proxy settings

  C. Reinstalling the browser

  D. Enabling port forwarding

  Correct Answer: C

  Reinstalling the browser would most likely solve the issue. This would remove any malicious software or add-ons that may be causing the issue and restore the browser to its default settings.

• Question 47:

  A user received the following error upon visiting a banking website:

  The security presented by website was issued a different website' s address .

  A technician should instruct the user to:

  A. clear the browser cache and contact the bank.

  B. close out of the site and contact the bank.

  C. continue to the site and contact the bank.

  D. update the browser and contact the bank.

  Correct Answer: A

  The technician should instruct the user to clear the browser cache and contact the bank (option A). This error indicates that the website the user is visiting is not the correct website and is likely due to a cached version of the website being stored in the user's browser. Clearing the browser cache should remove any stored versions of the website and allow the user to access the correct website. The user should also contact the bank to confirm that they are visiting the correct website and to report the error.

• Question 48:

  Security software was accidentally uninstalled from all servers in the environment. After requesting the same version of the software be reinstalled, the security analyst learns that a change request will need to be filled out. Which of the following is the BEST reason to follow the change management process in this scenario?

  A. Owners can be notified a change is being made and can monitor it for performance impact. Most Voted

  B. A risk assessment can be performed to determine if the software is needed.

  C. End users can be aware of the scope of the change.

  D. A rollback plan can be implemented in case the software breaks an application.

  Correct Answer: A

  change management process can help ensure that owners are notified of changes being made and can monitor them for performance impact (A). This can help prevent unexpected issues from arising.

• Question 49:

  While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues. Which of the following is MOST likely the cause of this issue?

  A. A bad antivirus signature update was installed.

  B. A router was misconfigured and was blocking traffic.

  C. An upstream internet service provider was flapping.

  D. The time or date was not in sync with the website.

  Correct Answer: B

  The most likely cause of this issue is that a router was misconfigured and was blocking traffic. This would explain why remote users who were not connected to corporate resources did not have any issues.

• Question 50:

  A company discovered that numerous computers from multiple geographic locations are sending a very high number of connection requests which is causing the company's web server to become unavailable to the general public. Which of the following attacks is occurring?

  A. Zero day

  B. SOL injection

  C. Cross-site scripting

  D. Distributed denial of service

  Correct Answer: D

  The company is experiencing a distributed denial of service (DDoS) attack. A DDoS attack is a type of cyber attack in which multiple compromised systems are used to target a single system, causing a denial of service for users of the targeted system.