CompTIA CompTIA A+ 220-1102 Questions & Answers

• Question 31:

  A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

  A. acceptable use policy.

  B. regulatory compliance requirements.

  C. non-disclosure agreement

  D. incident response procedures

  Correct Answer: A

  Logging into a user's account without their explicit permission is a violation of the acceptable use policy, which outlines the rules and regulations by which a user must abide while using a computer system. By logging into the user's account without their permission, the technician would be violating this policy. Additionally, this action could be seen as a breach of confidentiality, as the technician would have access to information that should remain confidential.

• Question 32:

  An IT services company that supports a large government contract replaced the Ethernet cards on several hundred desktop machines to comply With regulatory requirements. Which of the following disposal methods for the non-compliant cards is the MOST environmentally friendly?

  A. incineration

  B. Resale

  C. Physical destruction

  D. Dumpster for recycling plastics

  Correct Answer: D

  When disposing of non-compliant Ethernet cards, the most environmentally friendly option is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials. Additionally, recycling plastics helps to reduce the amount of toxic chemicals that can be released into the environment. According to CompTIA A+ Core 2 documents, "The most environmentally friendly disposal method for non-compliant Ethernet cards is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials."

  https://sustainability.yale.edu/blog/how-sustainably-dispose-your-technological-waste

• Question 33:

  A wireless network is set up, but it is experiencing some interference from other nearby SSIDs. Which of the following can BEST resolve the interference?

  A. Changing channels

  B. Modifying the wireless security

  C. Disabling the SSIO broadcast

  D. Changing the access point name

  Correct Answer: A

  Changing channels can best resolve interference from other nearby SSIDs. Wireless networks operate on different channels, and changing the channel can help to avoid interference from other nearby networks.

• Question 34:

  Once weekly a user needs Linux to run a specific open-source application that is not available for the currently installed Windows platform. The user has limited bandwidth throughout the day. Which of the following solutions would be the MOST efficient, allowing for parallel execution of the Linux application and Windows applications?

  A. Install and run Linux and the required application in a PaaS cloud environment

  B. Install and run Linux and the required application as a virtual machine installed under the Windows OS

  C. Use a swappable drive bay for the boot drive and install each OS with applications on its own drive Swap the drives as needed

  D. Set up a dual boot system by selecting the option to install Linux alongside Windows

  Correct Answer: B

  The user should install and run Linux and the required application as a virtual machine installed under the Windows OS. This solution would allow for parallel execution of the Linux application and Windows applications2. The MOST efficient solution that allows for parallel execution of the Linux application and Windows applications is to install and run Linux and the required application as a virtual machine installed under the Windows OS. This is because it allows you to run both Linux and Windows together without the need to keep the Linux portion confined to a VM window 3.

• Question 35:

  A technician has been tasked with installing a workstation that will be used tor point-of-sale transactions. The point-of-sale system will process credit cards and loyalty cards. Which of the following encryption technologies should be used to secure the workstation in case of theft?

  A. Data-in-transit encryption

  B. File encryption

  C. USB drive encryption

  D. Disk encryption

  Correct Answer: D

  Disk encryption should be used to secure the workstation in case of theft. Disk encryption can help to protect data on the hard drive by encrypting it so that it cannot be accessed without the correct encryption key.

• Question 36:

  Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

  Click on individual tickers to see the ticket details. View attachments to determine the problem.

  Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue

  from the Verify Resolve drop-down menu.

  

  

  Correct Answer: Check the answer in expalation.

  

• Question 37:

  Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem.

  Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

  

  

  Correct Answer: Check the answer in expalation.

• Question 38:

  

  DRAG DROP

  A customer recently experienced a power outage at a SOHO.

  The customer does not think the components are connected properly.

  A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer.

  Once the UPS stopped beeping, all functioning devices also turned off.

  In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.

  Select and Place:

  

  Correct Answer:

  

  UPS > Surge protector = Computer, wifi router, cable modem Surge protector = wallOutlet , printer and scanner

• Question 39:

  An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years.

  Which of the following backup methods would BEST meet the requirements?

  A. A daily, incremental backup that is saved to the corporate file server

  B. An additional, secondary hard drive in a mirrored RAID configuration

  C. A full backup of the data that is stored of site in cold storage

  D. Weekly, differential backups that are stored in a cloud-hosting provider

  Correct Answer: C

  According to CompTIA A+ Core 2 objectives, a full backup stored off-site provides the greatest protection against data loss in the event of a ransomware attack or other data disaster. By storing the backup in a separate physical location, it is less likely to be affected by the same event that could cause data loss on the original system. Cold storage is a term used for data archiving, which typically refers to a long-term storage solution that is used for retaining data that is infrequently accessed, but still needs to be kept for regulatory or compliance reasons.

• Question 40:

  A desktop support technician is tasked with migrating several PCs from Windows 7 Pro to Windows 10 Pro, The technician must ensure files and user preferences are retained, must perform the operation locally, and should migrate one station at a time.

  Which of the following methods would be MOST efficient?

  A. Golden image

  B. Remote network install

  C. In-place upgrade

  D. Clean install

  Correct Answer: C

  An in-place upgrade is the most efficient method for migrating from Windows 7 Pro to Windows 10 Pro, as it will retain all user files and preferences, can be done locally, and can be done one station at a time. An in-place upgrade involves installing the new version of Windows over the existing version, and can be done quickly and easily.