CompTIA 220-1101 Online Practice Questions and Exam Preparation

CompTIA 220-1101 Online Questions & Answers

• Question 351:

  A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

  A. Restore function to the air conditioner.
  B. Clean the heating element.
  C. Replace the paper rolls.
  D. Install new toner.
  A. Restore function to the air conditioner.

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  Explanation

  it appears that option A, restoring function to the air conditioner, would most likely solve the thermal printer issue in the described scenario. The failure of the air conditioner during the summer could likely have caused high humidity or heat in the factory, which can affect the printing quality of thermal printers by causing blank spots or missing text. By restoring function to the air conditioner, the temperature and humidity in the factory can be controlled, which can help eliminate these printing issues. However, it is still possible that any of the other options listed could also potentially solve the issue, so it is best to assess the situation further and try different solutions if necessary.

• Question 352:

  A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionally. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Select TWO).

  A. Replace the video card.
  B. Research the requirements of the application.
  C. Install a new case fun.
  D. Run chkdsk on the HDD.
  E. Check the Event Viewer logs.
  F. Reinstall the application.
  B. Research the requirements of the application.
  E. Check the Event Viewer logs.

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  Explanation

  The technician should research the requirements of the CAD program to see if the computer meets them or needs any upgrades or updates to run it properly. The technician should also check the Event Viewer logs to see if there are any

  errors or warnings related to the application or system performance that could indicate the cause of the problem or suggest a solution.

  https://www.comptia.org/training/books/a-core-1-220-1101-study-guide (pages 43, 47)

• Question 353:

  A customer purchased an active touch pen for a tablet PC. After the customer used the pen for a few days, it stopped working. Which of the following is most likely causing the issue?

  A. The tablet screen is scratched.
  B. The pen software is out of date.
  C. The pen batteries need recharging.
  D. Software updates disabled the pen.
  C. The pen batteries need recharging.

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  Explanation

  The most likely answer is

  C. The pen batteries need recharging. An active touch pen is a stylus that uses a battery to power features such as pressure sensitivity, buttons, or Bluetooth connectivity. If the pen batteries are low or depleted, the pen may stop working or become inaccurate1. To fix this issue, you should recharge the pen batteries using the provided charger or cable, or replace them with new ones if they are not rechargeable1. The other options are less likely to cause the issue. A scratched tablet screen may affect the touch sensitivity, but it should not affect the pen functionality. The pen software may need updating to improve performance or compatibility, but it should not stop the pen from working altogether. Software updates may disable the pen if they change the settings or drivers, but this can be fixed by re-enabling the pen or reinstalling the drivers2.

  References:

  1: Troubleshoot your Surface Pen - Microsoft Support

  2: Windows 10 touch screen: active pen works, finger does not - Super User

• Question 354:

  A technician is replacing a failed drive in a RAID 5 array Which of the following is the first step the technician should take before hot swapping the drive out of the array?

  A. Document the replacement date.
  B. Shut down the array_
  C. Safely dispose of the failed drive.
  D. Perform a full backup
  D. Perform a full backup

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  Explanation

  The answer is

  D. Perform a full backup.

  Before replacing a failed drive in a RAID 5 array, the technician should perform a full backup of the data on the array to ensure that no data is lost during the hot swapping process. Hot swapping is the process of replacing a drive without shutting down the system or the array, which allows for faster recovery and minimal downtime. However, hot swapping also involves some risks, such as accidentally removing the wrong drive, damaging the new drive, or encountering another drive failure during the rebuild process. Therefore, performing a full backup is a precautionary measure that can prevent data loss in case of any unexpected errors or complications. The other options are not the first steps that the technician should take before hot swapping the drive. Documenting the replacement date is a good practice, but it is not as important as backing up the data. Shutting down the array is not necessary for hot swapping, and it may cause more disruption to the system or the users. Safely disposing of the failed drive is a step that should be done after replacing it, not before.

  References: Hot-swapping the hard drives when the RAID crashes | QNAP, section "Install a new drive to rebuild RAID 5 by hot swapping": "Important: Do not install a new drive when the system is not in degraded mode, otherwise you may encounter unexpected system failures."

  Hot Swapping hard drives on Raid 5 with data on them - Spiceworks Community, reply by Magnus369: "Part of that slowness would be the raid level you are using. Highly doubt you can change it without losing data either, but your writes are going to be atrociously slow due to having to figure out parity across 11 drives for each write you do. While you may have a ton of space, it's unstable and subject to self destruction." hard drive - How do I Change a damaged Disk in a Raid 5 array - Server Fault, answer by Chris S: "If you have another disk failure during rebuild you will lose all your data."

• Question 355:

  An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

  

  Which of the following would be the BEST action to take next?

  A. Change the motherboard.
  B. Reseat the motherboard power connections.
  C. Replace the CMOS battery.
  D. Restore the BIOS to factory default settings.
  C. Replace the CMOS battery.

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  Explanation

• Question 356:

  A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?

  A. High latency
  B. Page orientation
  C. Driver mismatch
  D. Multipage misfeed
  D. Multipage misfeed

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  Explanation

  A multipage misfeed is when more than one sheet of paper feeds into the printer at once, causing paper jams or misprints. A multipage misfeed can be caused by low paper supply or wrinkled paper in the tray, as reported by the user in this case. High latency is not related to paper jams, but to network delays or slow performance. Page orientation refers to whether the page is printed in portrait or landscape mode, which does not affect paper jams either. Driver mismatch could cause printing errors or compatibility issues, but not paper jams.

• Question 357:

  A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?

  A. Change the language settings on the printers
  B. Reboot all the machines having the issues
  C. Reboot all the printers.
  D. Install an updated printer driver on the print server
  D. Install an updated printer driver on the print server

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  Explanation

  The issue of information being garbled and looking like code could be related to a compatibility issue with the new firmware and the existing printer driver. The printer driver is responsible for converting the print job data into a format that the printer can understand and print. If the new firmware is not compatible with the existing driver, it could cause the printed output to be incorrect.

  To resolve this issue, the technician should install an updated printer driver on the print server that is compatible with the new firmware. This will ensure that the driver is able to correctly translate the print job data into a format that the printer can understand and produce accurate printed output.

• Question 358:

  Which of the following configurations is used to logically segregate computers that are physically connected to the same network?

  A. WLAN
  B. VPN
  C. VLAN
  D. MAN
  C. VLAN

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  Explanation

  A VLAN (Virtual Local Area Network) is used to logically segment a network, even though devices are physically connected to the same infrastructure. This allows administrators to separate traffic, improve security, and enhance network management without requiring additional hardware. VLANs are configured through network switches and allow for different devices to communicate as if they were on separate physical networks, even though they share the same physical wiring.

  VLAN: VLANs provide logical segmentation of networks, allowing groups of devices to be separated despite being connected to the same physical network infrastructure.

  Why the other options are incorrect:

  WLAN: Wireless LAN refers to a wireless network and is not specifically used for logical segmentation.

  VPN: Virtual Private Network creates secure connections over a public network, such as the internet, but it does not provide logical segmentation of a local network. MAN: Metropolitan Area Network is a type of network that spans a city or large campus but does not deal with logical segmentation on a local scale.

  This concept is part of the Networking domain, specifically focusing on VLANs, in the CompTIA A+ Core 1 exam.

• Question 359:

  A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

  A. M.2
  B. SAS
  C. HDD
  D. SCSI
  A. M.2

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  Explanation

  Installing an M.2 SSD will improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. M.2 drives are faster and more efficient than traditional hard drives, making them a good option for increasing overall performance.

  References: CompTIA A+ Certification Exam Core 1 Exam Objectives - 1.5 Given a scenario, configure storage devices and use appropriate media

• Question 360:

  Which of the following cloud models provides hardware environment equivalent components to develop a solution?

  A. SaaS
  B. IaaS
  C. PaaS
  D. DBaaS
  B. IaaS

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  Explanation

  IaaS offers virtualized computing resources over the internet, providing users with access to virtual machines, storage, and networking infrastructure. It allows users to deploy and manage virtualized servers and other infrastructure components, giving them control over the hardware environment on which they can develop, deploy, and run their solutions.

  While PaaS (Platform as a Service) provides a platform with development tools and runtime environments, it does not typically offer access to the underlying hardware components in the same way that IaaS does. PaaS abstracts away the hardware layer, allowing developers to focus on building and deploying applications without managing the infrastructure.