CompTIA 220-1101 Online Practice Questions and Exam Preparation

CompTIA 220-1101 Online Questions & Answers

• Question 341:

  A user brings in an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes do not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

  A. Disable the Sticky Keys feature
  B. Clean the keyboard
  C. Reset the BIOS settings to default
  D. Charge the laptop
  B. Clean the keyboard

  ---

  Explanation

• Question 342:

  A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?

  A. Relocate any large, dense, solid, and metal objects, such as mirrors and file cabinets, in the mesh network coverage area to the perimeter so that wireless reflections, absorptions, and occlusions are minimized.
  B. Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.
  C. Use the signal strength indicator on a mobile device to roam the coverage area and generate a heat map to isolate zones with weak signals.
  D. Turn off broadcasting of the SSID on the mesh network so that other networks cannot see it.
  B. Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.

  ---

  Explanation

  If users are experiencing decreased bandwidth and connectivity issues in a Wi-Fi mesh network, the technician should use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.

  References: CompTIA A+ Certification Study Guide, Tenth Edition, pg. 308

• Question 343:

  HOTSPOT

  A technician is diagnosing several device issues reported by employees.

  INSTRUCTIONS:

  Click on each device to review the issue. Then select the appropriate issue and solution from the drop-down menu. Each option may be used more than once.

  

  

  

• Question 344:

  A company gives users microSD cards to install on smartphones so users can store pictures that will be used on the website. After installing the cards, users report only being able to save a small number of pictures on the microSD cards before running out of space.

  Which of the following is the most likely issue?

  A. ThemicroSD cards were not properly formatted before being installed.
  B. ThemicroSD cards are not compatible with the smartphones.
  C. ThemicroSD cards are not capable of UHD storage.
  D. ThemicroSD cards were not selected for camera storage.
  A. ThemicroSD cards were not properly formatted before being installed.

  ---

  Explanation

  If users are only able to save a small number of pictures on the microSD cards before running out of space, it suggests a formatting issue. Improper or incomplete formatting can lead to the card not utilizing its full storage capacity, resulting in significantly less available space for storing pictures. Formatting the microSD cards correctly would ensure the file system on the cards is set up properly, allowing the devices to use the full capacity of the cards for storage. Compatibility, UHD storage capability, and camera storage settings are less likely to be the issue in this scenario.

  References:

  The necessity of proper formatting for storage devices is a fundamental aspect of managing digital storage, as outlined in the basic principles of digital storage and file systems.

• Question 345:

  A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?

  A. Sandbox
  B. VDI
  C. Private cloud
  D. Saas
  B. VDI

  ---

  Explanation

  VDI is a technology that allows a company to provide desktop environments to third-party developers while still maintaining control over the corporate network. VDI creates virtual desktops on a remote server, and each user gets their own desktop environment that is isolated from the other users. This allows the company to maintain control over the corporate network, as the virtual desktops are not directly connected to the corporate network.

• Question 346:

  A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate?

  A. Input voltage
  B. BIOS language support
  C. Supply chain security
  D. Power efficiency
  A. Input voltage

  ---

  Explanation

  Input voltage must be validated to ensure desktop PCs can operate in different regions with varying power standards (e.g., 110V in North America vs. 220V in Europe). Failure to verify input voltage compatibility can lead to hardware damage or operational issues.

  Option B (BIOS language support): Incorrect. While language support may be helpful, it is not critical for hardware deployment across regions.

  Option C (Supply chain security): Incorrect. This refers to ensuring secure sourcing of components but does not directly impact deployment.

  Option D (Power efficiency): Incorrect. Power efficiency may be important for energy savings but is not relevant to regional compatibility.

  References:

  CompTIA A+ Core 1 Objectives: 3.5 (Power supply requirements)

• Question 347:

  A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

  A. Test the theory attempting to browse to a website known IP address.
  B. Implement preventive measures by manually assigning a DNS server to the PC.
  C. Identify the problem by running the command ipconfig / flushdns.
  D. Document the finding in the organization local knowledge base.
  A. Test the theory attempting to browse to a website known IP address.

  ---

  Explanation

• Question 348:

  A technician is trying to set up a computer to dual boot from both Windows and Linux. The technician believes that a setting is preventing the computer from accessing the flash drive with the OS image prior to loading the OS. Which of the following settings should the technician check?

  A. PXE
  B. UEFI
  C. ACL
  D. TPM
  B. UEFI

  ---

  Explanation

  UEFI is responsible for initializing hardware components and loading the operating system. It provides options for configuring the boot order, including specifying which devices the computer should attempt to boot from first. If the UEFI settings are not configured to allow booting from USB flash drives or other removable media, the computer may not recognize the flash drive with the OS image during the boot process.

• Question 349:

  A technician needs to convert an existing workstation to host several virtual test computers and servers. Which of the following must be installed and configured on the workstation before any virtual computers can be installed?

  A. Terminal emulator
  B. Hypervisor
  C. Remote desktop
  D. Guest OS
  B. Hypervisor

  ---

  Explanation

  https://www.pluralsight.com/blog/it-ops/what-is-hypervisor#:~:text=These%20hypervisors%20are%20run%20as,system%20to%20do%20its%20work

• Question 350:

  A user in a medical office contacts a technician regarding a printer that is used to print A4- sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?

  A. Contaminated fuser
  B. Worn rollers
  C. A misfeed
  D. Page orientation
  D. Page orientation

  ---

  Explanation

  Page orientation is the most likely cause of the labels mistakenly containing white space in the middle of the page when printed on a printer in a medical office. The printer may be set to print labels in a different orientation than the orientation of the label sheet. This would cause the printer to print labels as if there were more paper on the sheet than there actually is, leading to white space in the middle of the labels. A contaminated fuser, worn rollers, or a misfeed would cause other types of printing issues, such as streaks, smudges, jams, or incomplete printing, and would not cause white space in the middle of the labels.