A technician assists a user with a local printer issue on a domain workstation. While working in a word processing program, the user clicks the printer icon. The software appears as if the job was sent to the printer, but nothing prints. The technician confirms the printer queue is empty. Which of the following troubleshooting steps should the technician perform FIRST?
A. Disconnect and reconnect the USB cable.
B. Reboot the computer
C. Check the default printer setting
D. Cycle power on the printer
A technician replaces a PCle graphics card with a newer model. After installation, the technician connects a VGA cable to the video card and boots the computer into the OS. When the desktop finally loads, all the icons and menus are much larger than before. The technician attempts to change the resolution but cannot raise it any higher. Which of the following is the MOST likely reason for this behavior?
A. The old video and card needs to be removed from the Device Manager
B. Drivers are not installed for the new graphics card.
C. An HDMI cable is required for higher resolutions.
D. The DPI settings in the OS are set improperly
E. The monitor does not support higher resolutions
Which of the following components is a thin transparent layer that reads the signal from a touch-screen laptop and sends it to the processing unit?
A. LCD
B. Digitizer
C. Inverter
D. OLED
Which of the following characteristics do the 802.11a and 802.11ac wireless protocols share?
A. Transmission range
B. Download speed
C. Upload speed
D. Frequency band
A company's Chief Executive Officer (CEO) has asked a consultant to order a new external monitor to be used in the CEO's office. Picture quality and contrast ratio are the most important factors, but cost is not a factor. Which of the following types would BEST meet these requirements?
A. Plasma
B. LCD
C. OLED
D. IPS
A user is building a custom workstation that will be used to multiboot various OSs, including Linux, Windows 7, Windows 8.1, and Windows Vista. When purchasing RAM for this system, the user should consider the MINIMUM amount of RAM required for:
A. Linux
B. Windows 7
C. Windows Vista
D. Windows 8.1
Which of the following settings allow users to access the Internet and external networks?
A. Subnet mask
B. FTP
C. Gateway
D. UDP
A traveling employee has returned from a trip. The employee's laptop was working before the trip but is now unable to connect to any wireless devices. Which of the following should be checked FIRST?
A. Outdated drivers
B. Defective inverter
C. Disabled GPS
D. Airplane mode
A computer is being built with multiple gaming video cards to ensure a smooth gaming experience. Which of the following specifications is the MOST imnportant?
A. ATX connector type
B. Dual rail
C. Wattage
D. Dual voltage
A home has a modem that connects to the ISP via RG-59 cable. Which of the following WAN connections is MOST likely in use?
A. Dial-up
B. DSL
C. Cable
D. Fiber optic
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