A technician is called to work on a file server with two hard drives in a hardware RAID1 configuration. One of the drives fails and, after being tested, is not recoverable. It is important that the server continues to function at high availability and is not taken offline. Which of the following steps should the technician take? (Select TWO.)
A. Rebuild the array
B. Disable the logical drive
C. Upgrade to RAID 5.
D. Replace the drive
E. Break the mirror
A customer recently had a power outage that affected a PC. When the PC is powered on, the front panel LEDs illuminate and the fans engage, but there is no video output or drive activity. The technician replaces the PSU, but the symptoms remain. Which of the following MOST likely occurred?
A. The PSU is not large enough to adequately power the system.
B. The motherboard was damaged by power loss or spike.
C. The hard drive was erased by the power loss.
D. The wall outlet was damaged, and the PC should be plugged in elsewhere.
Which of the following connector types requires an adapter cable on thin form factor laptops?
A. Thunderbolt
B. Analog
C. eSATA
D. VGA
Which of the following transmission technologies has the SHORTEST range?
A. IR
B. WiFi
C. NFC
D. Bluetooth
Which of the following wireless connections requires pin-enabled pairing before it can be used?
A. IR
B. NFC
C. RF
D. Bluetooth
A customer has called to report that text and images are faint when printed. Which of the following should the technician perform to fix this issue?
A. Adjust the pickup rollers.
B. Clean the heating element.
C. Replace the toner.
D. Recalibrate the printer.
A customer has built a new computer. However, the computer will not POST. The customer calls the help desk to dispatch a technician, who examines the build and tests the power supply. The power supply tests as good. Which of the following should the technician do NEXT?
A. Check the 12V 4-pin connector
B. Flash the BIOS
C. Reseat the RAM.
D. Replace the motherboard
A user reports that a laptop display is too dim. Which of the following would be the BEST troubleshooting step for the technician to perform?
A. Turn up the screen's refresh rate.
B. Update the video driver to the latest version.
C. Use the hot key to adjust illumination levels.
D. Uninstall and reinstall the video driver.
Which of the following monitor types is considered the MOST environmentally friendly to recycle?
A. CRT
B. Plasma
C. OLED
D. LCD
Which of the following are the two connection types required for full functionality of tethered VR headsets when they are connected to a PC?
A. USB and audio
B. HDMI and USB
C. HDMI and audio
D. HDMI and DisplayPort
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