Oracle 1Z0-1071-20 Online Practice Questions and Exam Preparation

Oracle 1Z0-1071-20 Online Questions & Answers

• Question 51:

  You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

  A. Applications
  B. System
  C. Agent Integrations
  D. Users
  C. Agent Integrations

• Question 52:

  Which three options are true for this dialog flow code?

  

  A. The code is poorly programmed because the accountType variable will be set twice.
  B. The system.List component always displays a list of options, regardless of the value of accountType.
  C. If System.SetVariable sets accountType to a value, the System.List component does not display a list of options.
  D. Usage of empty transitions is a bad practice because it can lead to unexpected results.
  E. If no accountType value is set in the startBalances state, the Dialog Engine moves to the next state, askBalancesAccountType, which lists options for different account types.
  B. The system.List component always displays a list of options, regardless of the value of accountType.
  C. If System.SetVariable sets accountType to a value, the System.List component does not display a list of options.
  E. If no accountType value is set in the startBalances state, the Dialog Engine moves to the next state, askBalancesAccountType, which lists options for different account types.

• Question 53:

  Consider this code snippet:

  

  Which two statements about this code are true?

  A. The system.webview component acts a gateway to a web app by naming the Webview service,
  B. e., DisputeFormService, in the code snippet.
  C. If the web app returns any values, the System.webview component will store them in the outputfromweb variable.
  D. This code snippet supports only one variable as a return value from the web application. When there are multiple return values, they need to be comma-separated. For example: variable: "outputfromwebl, outputfromweb2 M
  E. The web app returns two values and will store them in the fullname and amount variables, respectively.
  A. The system.webview component acts a gateway to a web app by naming the Webview service,
  B. e., DisputeFormService, in the code snippet.

• Question 54:

  What does this dialog flow do?

  

  A. It logs how many times it takes each user to enter an utterance that resolves to an intent.
  B. It loops back to the intent state until the user enters an utterance that resolves to an intent.
  C. If the user does not enter an utterance that resolves to an intent within three tries, it transitions to a state to handle the user problem.
  D. It stops the conversation if the user can't enter any utterances that resolve to an intent.
  C. If the user does not enter an utterance that resolves to an intent within three tries, it transitions to a state to handle the user problem.

• Question 55:

  In a validation loop, users are repeatedly asked to enter the same information, thereby preventing them from transitioning to a different dialoq flow state in a conversation. What is causing the validation loop?

  A. The dialog flow state uses an input component that references a nonentity type variable. The same dialog flow state is referenced in the next transition.
  B. The nlpResultvariable property of the input component points to "iResult", which is a variable of type "nlpresuit".
  C. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.
  D. The input component associated with a state references a variable of an entity type and the maxPrompts property is not set.
  C. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.

• Question 56:

  Select the FALSE statement regarding confidence levels when routing within a digital assistant.

  A. A confidence threshold is a value that's compared to the confidence level by the system, intent component to define the next action.
  B. Confidence level is the intent engine's score for utterance classification.
  C. All skills within a digital assistant must have the same confidence threshold.
  D. If other intents that exceed the confidence threshold have scores that are within that of the top intent by less than the win margin, these intents are also presented to the user.
  A. A confidence threshold is a value that's compared to the confidence level by the system, intent component to define the next action.

• Question 57:

  Take a look at the output of a system.List component in the screenshot below, and note how one of the items includes a comma (,).

  

  In the code below, what value would you assign to the option property for it to display items for `'Yes'', No please'', and `'Not sure''?

  

  A. options: ["Yes","No, please resend","Not sure"]
  B. options: "Yes, No\u002C please resend. Not sure"
  C. options: Yes, No\u002C please resend, Not sure
  D. options: "'Yes', 'No, please resend', 'Not sure'"
  E. options: [[Yes]. please resend]. [Not sure]]
  E. options: [[Yes]. please resend]. [Not sure]]

• Question 58:

  Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also

  offers the ability to check the balance in your retail account.

  How should you ensure that both the banking and retail skills are considered in this case?

  A. Raise the Candidate Skills Confidence Threshold in the digital assistant.
  B. Lower the Confidence Threshold in the Retail skill.
  C. Lower the Candidate Skills Confidence Threshold in the digital assistant.
  D. Lower the Confidence Threshold in the Banking skill.
  C. Lower the Candidate Skills Confidence Threshold in the digital assistant.

• Question 59:

  Which three statements are FALSE regarding entity resolution using a composite bag?

  A. You can define multiple prompts for each entity item in the composite bag.
  B. The composite bag will automatically resolve any entity values found in the initial user input.
  C. When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
  D. Each entity item in the composite bag can have only one value.
  E. Every entity item in the composite bag must be prompted for and have a value entered.
  F. You can define validation code using Apache Freemarker for entity item values.
  A. You can define multiple prompts for each entity item in the composite bag.
  C. When a user inputs entity values, they can only be resolved in the order in which they are defined within the composite bag.
  E. Every entity item in the composite bag must be prompted for and have a value entered.

• Question 60:

  You have been asked to make recommendations to a customer on the value of having a catalogue of test phrases that you can use for batch testing intents. Which statement is the recommendation you would NOT make?

  A. Batch testing allows you to have a baseline of phrases to test against, so you can demonstrate whether your skill is resolving intents more accurately over time.
  B. Batch testing allows you to confirm that any changes you make to the intent utterances do not inadvertently change other intent resolutions.
  C. Batch testing allows you to test every combination of conversation through your dialog flow.
  D. Having a baseline test allows you to determine whether your intent resolution is still functioning within expected limits given any updates to your service.
  D. Having a baseline test allows you to determine whether your intent resolution is still functioning within expected limits given any updates to your service.