1Z0-1003 Exam Details

  • Exam Code
    :1Z0-1003
  • Exam Name
    :Oracle Field Service Cloud 2019 Implementation Essentials
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :132 Q&As
  • Last Updated
    :May 27, 2026

Oracle 1Z0-1003 Online Questions & Answers

  • Question 101:

    While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.

    Which configuration supports the requirementto hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?

    A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.
    B. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.
    C. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.
    D. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

  • Question 102:

    A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.

    They need to send some parameters to this webpage as part of the call.

    Which configuration is correct when you create the Action Link to support this request?

    A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
    B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
    C. Do not mark the Action Link as "Is plugin", select the Type as"HTML5 application", enter the URL and select "Use Plugin API".
    D. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link inoffline option

  • Question 103:

    Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?

    A. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.
    B. Create a resource filter that has an "Activated contains Activated" condition.
    C. Create a "Not activated on time" action linkon the resource's Activate Queue.
    D. Create a "Route is not activated" launch condition in Message Scenarios.
    E. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.

  • Question 104:

    A client requires that an updatedcustomer's signature and site photograph be captured for all 'reopened' activities.

    Which property and screen configuration step meets this requirement?

    A. Set the signature and site photograph properties to have 'blank' default values when the conditionof 'astatus = reopen' is met.
    B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
    C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
    D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

  • Question 105:

    A customer's 'Senior Administrator' user is responsible for periodically auditingthe configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.

    Which option fulfills that requirement?

    A. Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
    B. Create a subscription via the Core REST API to include all 'configurationUpdated' events.
    C. Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.
    D. Create a subscription via the CoreREST API to include all 'configurationChangesMade' events.

  • Question 106:

    What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

    A. When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.
    B. When the routing plan runs, ordered activities will be considered for assignment and not- ordered activities will remain inthe bucket.
    C. When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.
    D. When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

  • Question 107:

    Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility. Which configuration supports this requirement?

    A. Add the "Activity" property to the Request Grid context in Mobility.
    B. Add the appropriate activity properties to the Request Grid context in Mobility.
    C. Add the "Activity" property to the "Identify service request by" identifier context.
    D. Add the appropriate activityproperties to the "Identify service request by" identifier context.

  • Question 108:

    Your customer has a group of technicians who are working in the following rotating shifts:

    Two consecutive weeks: Monday through Friday from 8 AM to 5 PM Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM During the Monday through Friday shifts, lunch is every day at 1 PM.

    Which configuration supports this rotating shift requirement?

    A. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
    B. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
    C. Create one shift with two "working time" calendars and include a repeating activity for lunch.
    D. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
    E. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

  • Question 109:

    You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.

    To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which

    A. 2017-04-07T14:40:00-0500
    B. 2017-04-07T14:40:00Z
    C. 20l7-04-07T14:40:00ET
    D. 2017-04-07T14 :40:00-05:00

  • Question 110:

    Your customer is using SLAs for some Activity Types.The parameter is empty when sending those activities to OFSC via API. Which statement is true?

    A. OFSC will set the start date depending on the Customer contract rules set within OFSC.
    B. OFSC will not create the activity, and an error will be returned in the API response.
    C. OFSC always uses the Activity Creation Date as the SLA start date.
    D. OFSC will use the Activity Creation Date as the SLA start.
    E. OFSC will use available capacity to determine the most suitable start date.

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