Connie is the social media risk manager for a large retail shopping service. She has a comprehensive strategy to manage social media risks. She has implemented a program to train all departments within the company to be risk-aware. What tasks should she perform to ensure all departments are performing as expected?
A. Create and revise policies for risk assessment, monitor activities for risks and create reports that assess risks and suggest controlsA game development company wants to create a new action adventure game. They already have an established online presence that includes many players of their existing games . They ask the players for ideas and scenarios for the new game. What stage of social community building is this?
A. CreationAn electronics manufacturer recently released an updated product that corrects the defects of a previous version. Many customers are liking.
A. Impression.In order to be considered as part of a brand's primary audience, a persona must be:
A. someone who is interested in the product, needs the product and is able to afford the product.A fitness gym club has spent a significant amount of time and money building an online presence in social media. They have built pages on several platforms, gathered an audience and post content regularly. How can the club ensure they are staying on top of rapidly changing trends in social media?
A. Focus on analytic data from their current platforms to identify the customer preferences and demographics.A company can use statics from social media to predict behavior. What kind of big data strategy is this?
A. Social analysisWhich of the following is a benefit of social media auditing?
A. Compare your social media presence to your competitors.Bill owns a small, local video production company. His current customer base consists mostly of local musicians looking for live concert music videos and small start-up businesses in need of social media video advertising. His goal is to increase his bookings.
When he creates a social media posting, which of the following messages would be an effective call to action?
A. Share this with all of your friendsWhich of the following is a social media optimization technique that can aid in search engine optimization?
A. Creating as many posts as possible, regardless of user engagement.A marine biology expect works as a guide with a whale-watching tour company. He wants to communicate information on Scientific research, videos of whale sighting and other events to potential tour customer and whale conservation. He also wants to share information from this industry peers. Which social media tool can he use to meet these needs?
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