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Q23 Single choice

When conducting performance assessment, a health pln may classify the key processes associated with its services into the following categories: high-risk, high-volume, problem-prone, and high-cost.

The following statements are about this classification of processes. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

A
In some instances, relatively inexpensive processes can qualify as high-cost processes.
B
Each process must be classified into a single category.
C
High-risk processes most often involve medical interventions or treatment plans for acute illnesses or case management processes for complex conditions.
D
Administrative processes such as scheduling appointments are examples of high-volume processes.

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