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Q16 Single choice

Health plan performance measures include structure measures, process measures, and outcome measures. The following statements are about the characteristics of these three types ofperformance measures. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

A
The most widely used structure measures relate to physician education and training.
B
One advantage of structure measures over process measures is that structures are often linked directly to healthcare outcomes.
C
Process measures are useful in identifying underuse, overuse, and inappropriate use of services.
D
One disadvantage of outcome measures is that they can be influenced by factors outside the control of the health plan.

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