642-241 Web TestEngine demo

Select all that apply.

• A

  Add multiple duplex or redundant Cisco Unified IP IVRs to create a Cisco Unified IP IVR cluster.

• B

  Use the Cisco Unified IP IVR high-availability option.

• C

  Use the Cisco Unified Communications Manager call forwarding features on CTI route points and devices associated with the Cisco Unified IP IVR.

• D

  Use Cisco Unified Contact Center Enterprise scripting to control call delivery to Cisco Unified IP IVRs based on available ports or peripheral status.

• E

  Use default labels in the Cisco Unified Contact Center Enterprise routing scripts.

• F

  Use default scripts in the Cisco Unified IP IVR.