1Z0-996-21 Exam Dumps

The 1Z0-996-21 certification validates a professional’s ability to implement Oracle Utilities Customer Cloud Service in alignment with the platform’s defined functional and technical scope. It measures proficiency across areas such as configuration, workflow management, integration setup, metering operations, customer management, and operational controls as explicitly covered by the exam objectives. Its coverage ensures that candidates demonstrate understanding of both functional features and the technical framework necessary to deploy and support the solution in a production environment.

Core competencies assessed by the objectives include the ability to configure customer information, manage service orders, set up rates and billing processes, administer credit and collections functions, and apply metering and usage concepts. Candidates must also demonstrate skill in handling system administration tasks, configuring user roles and security, performing integrations using supported tools, and managing data conversion processes. The exam ensures that these competencies are grounded in the system’s defined capabilities and in accordance with documented functionality.

Certified professionals apply these skills by configuring environments to meet business requirements, executing end-to-end customer lifecycle processes, and ensuring compliance with operational standards defined in the Oracle Utilities Customer Cloud Service platform. They can perform effective troubleshooting within the solution’s supported framework, coordinate integration points with external systems, and manage account and usage data with accuracy. In practice, their expertise enables smooth implementation, enhancement, and sustainment of the platform for utility organizations.

Achieving the 1Z0-996-21 credential can align candidates with roles such as Oracle Utilities Implementation Specialist, Oracle Utilities Functional Consultant, Oracle Utilities Technical Consultant, and Oracle Utilities CC&B or Customer Cloud Service Analyst.