Free SHARING-AND-VISIBILITY-ARCHITECT Web TestEngine Demo

Q15 Single choice

Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.

How can UC give support representatives access to Container and Case records owned by Customer Community users?

A
Create an ownership-based sharing rule that gives access to the head of support role and internal subordinates
B
Create a criteria-based sharing rule that gives access to the head of support role and internal subordinates
C
Support representatives nil automatically get access to these records via the role hierarchy
D
Create a Share Group based on the sharing set created for the Customer Community User Profile.

SHARING-AND-VISIBILITY-ARCHITECT Web TestEngine demo