Q5
Single choice
Universal containers (UC) has a mobile application that calls the salesforce REST API. In order to prevent users from having to enter their credentials everytime they use the app, UC has enabled the use of refresh Tokens as part of the salesforce connected App and updated their mobile app to take advantage of the refresh token. Even after enabling the refresh token, Users are still complaining that they have to enter their credentials once a day.
What is the most likely cause of the issue?