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Exit VCEDump GCX-SCR Genesys Cloud CX: Scripting

Q13 Single choice

Which of the following statements about Genesys Cloud CX scripts is most accurate?

A
Scripts can be used for inbound interactions only.
B
Scripts are only used to configure flows when setting up Architect.
C
Scripts can be used for inbound calls, outbound dialing campaigns, email interactions, chat interactions, and other supported interactions, but they do not work for internal calls.
D
Scripts may be used for outbound dialing campaigns only.

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