Salesforce SALESFORCE-SLACK-ADMINISTRATOR Online Practice Questions and Exam Preparation

Salesforce SALESFORCE-SLACK-ADMINISTRATOR Online Questions & Answers

• Question 101:

  Lindy leads an internal communications team.

  Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public

  channels.

  Which initiative should Lindy proceed with to drive behavioral change?

  A. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
  B. Work closely with the executive team, and have them mandate public channel usage.
  C. Encourage executives to model this behavior and communicate in public channels themselves.
  D. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
  B. Work closely with the executive team, and have them mandate public channel usage.

• Question 102:

  Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.

  Which access level should Jorge set for this workspace?

  A. Open
  B. Invite Only
  C. By Request
  D. Hidden
  B. Invite Only

• Question 103:

  As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants

  at a communications agency to manage several communications campaigns over the next 6 to 8 months.

  You'll manage this external collaboration using guests or Slack Connect.

  What is the best method for managing this collaboration?

  A. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.
  B. Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
  C. Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
  D. Provide the communications agency with guest accounts so that you can block file uploads downloads for this work.
  A. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

• Question 104:

  You will be managing a new product launch and have just been assigned a new team of 12 members. The launch will be complex and will require cross-collaboration within the organization. To start, you will need to introduce yourself as the project manager to each team member and introduce the scope of the new project.

  What should you do?

  A. Create a new private channel for the project, invite the team members and introduce yourself and the project scope. This will allow for increased transparency for the project team and ensure the details of the project are not exposed to anyone outside of the project team
  B. Start a group direct message (group DM) with the members on the team introducing yourself and the project scope. This will allow members to have visibility into who else is on the team and provide a secure opportunity to ask questions.
  C. Start a direct message (DM) with each member on the team, introducing yourself and the project scope. This secure approach will allow each member to reach out to you directly with questions before the project starts.
  D. Create a new public channel for the project, invite the team members and introduce yourself and the project scope This will allow for increased transparency for the project team and help onboard new project members who may join in the future.
  A. Create a new private channel for the project, invite the team members and introduce yourself and the project scope. This will allow for increased transparency for the project team and ensure the details of the project are not exposed to anyone outside of the project team

• Question 105:

  You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal and Contractors.

  An executive at your company wants to create a communications channel with everyone in the IT and Internal workspace, but does nor want people in the Contractors workspace to see this channel.

  What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?

  A. Create an org-wide channel, and exclude the Contractors workspace.
  B. Create a Slack Connect channel between the IT and Internal workspaces.
  C. Create a channel in the IT workspace, and invite members from the Internal workspace as guests.
  D. Create a multi-workspace channel between the IT and Internal workspaces.
  D. Create a multi-workspace channel between the IT and Internal workspaces.

• Question 106:

  You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in. What should you do to ensure new users automatically join these channels?

  A. Create a workflow that sends a welcome message promoting the most important channels within your company to new users.
  B. Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.
  C. Train managers to add their new hires to the important channels as part of the new employee onboarding process.
  D. Add important channels to your workspace's default channels.
  D. Add important channels to your workspace's default channels.

• Question 107:

  When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience?

  A. They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate $50
  B. They'll be immediately logged out and be required to authenticate their identity using sso before logging back in.
  C. They'll receive a notification from their SO provider and be logged out immediately from the Slack workspace.
  D. They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SO provider.
  B. They'll be immediately logged out and be required to authenticate their identity using sso before logging back in.

• Question 108:

  You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.

  What is the most efficient way for the CPO to accomplish this?

  A. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.
  B. Record a demo outside of Slack and import the file into a multi-workspace channel
  C. Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.
  D. Create a public channel in the Product and Engineering workspace for everyone to join and share the new product release announcement in channel.
  A. Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.

• Question 109:

  You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid. In which situation would it be most appropriate to revoke the key?

  A. When a Multi-Channel Guest is Invited into one of the company s workspaces.
  B. When working with contractors in a Slack Connect channel.
  C. When sensitive information is placed in the incorrect channel and shared with other users.
  C. When sensitive information is placed in the incorrect channel and shared with other users.

• Question 110:

  You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support

  tickets.

  The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

  Which TWO steps should you take to allow the customer support team to create the workflow?

  A. Add members of the customer support team as App Managers under workspace App Management settings.
  B. Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
  C. Enable channel email addresses to forward support emails to their dedicated channel.
  D. Enable Workflow Builder and webhooks in Workflow Builder
  E. Add a Workflow creation policy to allow 'Everyone, except Guests" to create workflows in your EnterpriseGrid.
  D. Enable Workflow Builder and webhooks in Workflow Builder
  E. Add a Workflow creation policy to allow 'Everyone, except Guests" to create workflows in your EnterpriseGrid.