AHIMA AHIMA Certifications RHIA Questions & Answers

• Question 261:

  You are preparing a training program for specific functional areas of the department (e.g. coding; transcription, etc.). Which of the following is the primary factor to consider in developing an effective training program?

  A. credentials of the employees

  B. objectives of each functional area

  C. cost of training the employees

  D. number of employees to be trained

  Correct Answer: B

• Question 262:

  Grace Holt, RHIA, is the HIM Department Manager. She is reviewing interviewing techniques with Maria Hernandez, RHIT, as she prepares to interview for a new analyst. Grace recommends that Maria should

  A. ask questions that encourage a "yes" or "no" response.

  B. interrupt occasionally to seek clarification.

  C. talk down to the applicant.

  D. phrase questions so the expected answer is encouraged.

  Correct Answer: B

• Question 263:

  The HIPAA Privacy and Security Rule requires that training be documented. What methods of documenting training efforts need to be used?

  A. retention of training aids and handouts

  B. meeting handouts and minutes

  C. training content, training dates, and attendee names

  D. signed confidentiality statements

  Correct Answer: C

• Question 264:

  Holly is the day supervisor who works from 7:00 AM to 4:00 PM. Kim is the evening supervisor who works from 2:00 PM to 11:00 PM. Suni is a transcriptionist who works from 10:00 AM to 7:00 PM which overlaps the day and evening shifts. Suni asked 1 lolly, the day supervisor, if she could leave early for personal reasons. Holly said she could leave early if Kim, the evening supervisor, agrees. This situation violates which theory of management?

  A. span of control

  B. formal theory of authority

  C. specialization of labor

  D. unity of command

  Correct Answer: D

• Question 265:

  Postage charges for Health Information Services have increased over the last quarter. As t Director, you have seen mail envelopes that have been meter-stamped that did not appear to official hospital business. The best course of action is to

  A. remove the postage meter from the department.

  B. keep a watchful eye to see who is using the postage meter improperly.

  C. call a department meeting and issue employee warnings.

  D. put one person in charge of the meter.

  Correct Answer: D

• Question 266:

  Yanique is a new supervisor at Park Ridge Pavilion, a mental health facility. She discovers that one of her employees has shared her password with a co-worker. This action violates policies and procedures and is the first occasion of difficulty with this employee. Disciplinary action should be taken by

  A. waiting for another occurrence to act.

  B. referring the action to Human Resources.

  C. asking for guidance from Human Resources and then acting.

  D. immediately dismissing the employee.

  Correct Answer: C

• Question 267:

  Kari works 40 hours per week at Rocky Mountain Radiology Associates, which pays time- and-a-half for

  overtime and double-time for holidays. During the past week, Kari took 6 hours of unpaid personal leave,

  and worked an 8-hour holiday.

  How many hours will Kari be paid for?

  B. 50

  C. 42

  D. 48

  Correct Answer: C

• Question 268:

  A local union is conducting .an organizing campaign at Pacific Health Systems. The Human Resources department is providing training to management staff. The training indicates that managers can do which of the following during the union campaign?

  A. state that a strike is inevitable if the union wins

  B. promise regular wage increases

  C. question employees about their union activity

  D. state opposition to the union

  Correct Answer: D

• Question 269:

  Jason, an HIM educator, plans to lecture on department design and the legislative act or AGENCY that was created to ensure that workers have a safe and healthy work environment. He describes which of the following?

  A. OSHA

  B. Wagner Act

  C. Taft-Hartley Law

  D. Labor Management Relations Act

  Correct Answer: A

• Question 270:

  Dana, the transcription supervisor, has prepared an evaluation for one of her employees. As the evaluation is reviewed by the HIM director, he notes that the employee received an overall rating of "needs improvement." After reading the comments, the director asks Dana to document specific performance improvement recommendations. Dana is unable to do so because she is basing her assessment on her memory of incidents that have occurred over the past year. The director suggests that Dana reassess the employee's evaluation because, ideally, performance appraisals should occur

  A. at the end of the 90 day probationary period.

  B. when the employee needs counseling.

  C. on a continuous basis.

  D. once a year.

  Correct Answer: C