Pegasystems Pegasystems Certifications PEGAPCSSA80V1_2019 Questions & Answers

• Question 201:

  An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries.

  Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.

  A. Use a skill-based router to route assignments to users in the appropriate division.

  B. Circumstance the flow based on the operator division to route assignments.

  C. Use a load-balanced router to route assignments to the appropriate division.

  D. Pass the workbasket name as a property reference using values on a data page.

  Correct Answer: A

• Question 202:

  Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)

  A. Increase the weights of the weighting conditions.

  B. Increase the weighting threshold.

  C. Decrease the weighting threshold.

  D. Decrease the weights of the weighting conditions.

  Correct Answer: BD

• Question 203:

  What two artifacts must you prepare before delegating a rule? (Choose two.)

  A. An unlocked ruleset that is added to the Production ruleset list of the Application rule.

  B. An Access Group that has access to the ruleset used to organize delegated rules

  C. A locked ruleset that is added to the Production ruleset list of the Application rule

  D. An Access Role that has access to the ruleset used to organize delegated rules

  Correct Answer: AB

• Question 204:

  Select two configuration options that enable you to use the same data page for populating a list and looking up information based on the selected item in the list. (Choose two.)

  A. Add parameters to the data page to store the value of the selected list item.

  B. Use page list keys on the data page to identify the selected list item.

  C. Set the data page Edit mode to editable so the list of values can be updated.

  D. Use the Access pages with user defined keys option on the data page.

  Correct Answer: AC

• Question 205:

  When a user selects a product in a list, the application displays data about that product. Data is copied to a page property using the Copy data from a data page option.

  After the data has been copied to the property, when is the data copied to the property again?

  A. When the product is changed

  B. The next time the property is accessed

  C. The next time the case is opened

  D. Never

  Correct Answer: A

• Question 206:

  You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application. How do you satisfy the request?

  A. Add the Open-Review status to the Application record for the application.

  B. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To class set to the class group.

  C. Circumstance the existing Open Field Value record on the application name and update the status value to Open-Review.

  D. Create a Field Value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application.

  Correct Answer: B

• Question 207:

  A given user interaction takes five seconds. You need to investigate why it is taking so long.

  Which tool do you use to start the investigation?

  A. Performance Profiler

  B. Performance Analyzer (PAL)

  C. Pega Log Analyzer (PLA)

  D. Database Trace

  Correct Answer: B

• Question 208:

  While running an application, a user notes that a system exception occurred. Which log do you review to identify the issue?

  A. Pega

  B. BIX

  C. Alert

  D. AlertSecurity

  Correct Answer: B

• Question 209:

  A page property contains product information that is accurate as of the time the product is ordered. This information is stored in an external system and accessed by a data page.

  How do you implement this requirement?

  A. Define a reference property that refers to the data page.

  B. Configure the page property to refer to a keyed data page.

  C. Select Refer to a data page on the page property.

  D. Select Copy from a data page on the page property.

  Correct Answer: B

• Question 210:

  You are configuring a drop-down list with a page list property. When the user selects an item in the list, you want to retrieve data associated with the selected item and add the data to the case.

  How do you configure the data access for the page list property?

  A. Select the Manual option so the user can add selected data to the page-type property through the UI.

  B. Select the Copy data from a data page option so the selected information can be retrieved using a data page lookup.

  C. Select the Allow use as reference property in activities option so the selected information can be retrieved using an activity.

  D. Select the Refer to a data page option so the selected information can be retrieved using a data page lookup.

  Correct Answer: A