Pegasystems Pegasystems Certifications PEGAPCSA87V1 Questions & Answers

• Question 21:

  An application contains two case types, AutoClaim and PropertyClaim. The inheritance path for the application contains three copies of the pyDefault data transform that set property values for two properties, Work Item Urgency and Prefix. If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix when a user creates a PropertyClaim case?

  

  A. Work Item Urgency = 10, Prefix = [no value]

  B. Work Item Urgency = 0, Prefix = "C-"

  C. Work Item Urgency = 10, Prefix = "C-"

  D. Work Item Urgency = 20, Prefix = "A-

  Correct Answer: C

• Question 22:

  A help desk ticket case type is defined as follows:

  

  If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

  A. When the Triage stage starts

  B. When the Process ticket step completes

  C. When the Enter Ticket Details step completes

  D. When the Process ticket step starts

  Correct Answer: D

• Question 23:

  A requirement states: A customer can update an address at any point during case processing by performing the following steps.

  1.

  The customer submits the new address.

  2.

  The application verifies that the address matches postal service requirements.

  3.

  The customer then approves the corrected address. How do you configure this requirement?

  A. Add a case-wide optional action to the workflow for the address submission.

  B. Add a case-wide optional process to the case workflow to perform the address change.

  C. Add an alternate stage to the case life cycle to change the address.

  D. Add a button to each assignment to present the customer with a form to submit a new address.

  Correct Answer: B

• Question 24:

  You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number. Which validation approach restricts entries for the asset ID field to the required format?

  A. Validate rule

  B. Min/Max characters

  C. Text data type

  D. Edit Validate rule

  Correct Answer: D

• Question 25:

  An order form provides four options from which customers select one option.

  According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)

  A. Dropdown

  B. Checkbox

  C. Radio buttons

  D. Autocomplete

  Correct Answer: AD

• Question 26:

  You are configuring an application to process travel reservations. The reservation case creates childcases for each booking component: flight, hotel stay, and vehicle rental. How do you update the total cost of the reservation as users update each child case?

  A. Define a case calculation to update the reservation total with the total of each child case.

  B. Configure the Create Case shape to propagate the total cost from each child case to there servation. Create a declare expression to update the reservation total when the cost of each component changes.

  C. Add the Update Case shape to the Reservation case type to capture changes to each component cost.

  Correct Answer: B

• Question 27:

  A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this use case?

  A. Cascading approval using when rules to identify the assigned user

  B. Cascading approval using the reporting manager

  C. Cascading approval using an authority matrix

  D. Cascading approval using the workgroup manager

  Correct Answer: C

• Question 28:

  A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary. Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?

  A. A disable condition (when rule) that is applied to the section with the flight insurance information.

  B. A required condition (when rule) that is applied to the Select flight insurance check box.

  C. A visibility condition (when rule) that is applied to the Select flight insurance check box.

  D. A disable condition (when rule) that is applied to the Select flight insurance check box.

  Correct Answer: C

• Question 29:

  A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.

  Select the case type relationship that satisfies the requirement.

  A. Make both loan request and credit check top cases.

  B. Make credit check a spin-off case of credit card request.

  C. Make credit check a child case of credit card request.

  D. Make credit card request a child case of credit check.

  Correct Answer: D

• Question 30:

  Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)

  A. Create and Edit Validate rule to check the customer age.

  B. Reference the Edit Validate rule on the Collect Account lnformation flow action.

  C. Reference the Validate rule on the Collect Account lnformation flow action.

  D. Reference the Validate rule on the Collect Account lnformation assignment.

  E. Reference the Edit validate rule on the Collect Account lnformation assignment.

  F. Create a Validate rule to check the customer age.

  Correct Answer: CF