Pegasystems Pegasystems Certifications PEGAPCSA87V1 Questions & Answers

• Question 201:

  Which two requirements demonstrate the need to configure correspondence? (Choose Two)

  A. Fax a new insurance claim to the auto repair shop.

  B. Text the customer with status changes in an insurance claim.

  C. Assign a new insurance claim to a case worker to process.

  D. Phone a customer for additional information about the case.

  Correct Answer: AB

• Question 202:

  Color options are available to the customer, but the options are available on the screen, and do not appear with the popup.

  Which option to configure the color option?

  A. Dropdown

  B. Radio button

  C. Check box

  D. Autocomplete/Textfield

  Correct Answer: B

• Question 203:

  You are testing an airline reservation case type that does not yet have a UI configured. You need to verify that changing the Purchase Insurance field in the Clipboard updates the TotalCost field.

  In which category of the Clipboard tools would you expect to find the PurchaseInsurance field?

  A. Linked Property Pages

  B. User Pages

  C. Data Pages

  D. System Pages

  Correct Answer: B

• Question 204:

  Consider the following requirement:

  The patient must be able to modify physician details at any time without impacting primary case processing.

  Which configuration satisfies this requirement?

  A. Add a case-wide optional action to the case life cycle.

  B. Add a primary stage with at least one process to the case life cycle.

  C. Add an alternate stage with at least one process to the case life cycle.

  D. Add an assignment to the case life cycle.

  Correct Answer: A

• Question 205:

  ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

  Of the following requirements, which option requires you to configure distinct mobile app channels?

  A. CSRs can create other case type instances on the mobile app.

  B. Mobile app color palettes are different for users and CSRs.

  C. The mobile app customizes currency units and date/time format according to the location of the users.

  D. The mobile app supports all mobile phone operating systems.

  Correct Answer: BC

• Question 206:

  A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

  A. Create an approval process for each manager in parallel.

  B. Apply business logic to route a single assignment in the correct order.

  C. Create an approval step with cascading approval.

  D. Route an assignment to a work queue where both roles have access.

  Correct Answer: C

• Question 207:

  Which issue do you address by simulating a data source?

  A. The product database moves to a new data source accessible by a web service that is not yet configured.

  B. You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies

  C. In production, the customer database needs to be taken off-line overnight for scheduled maintenance.

  D. An Embedded data field needs simulated data for testing a customer creation view.

  Correct Answer: A

• Question 208:

  Which two statements demonstrate the role of a report? (Choose Two)

  A. Reports are used to assess process performance.

  B. Reports are used to update data in a database.

  C. Reports are used to select items from a list while working in an assignment.

  D. Reports are used to source a list of selectable items while working in an assignment

  Correct Answer: AC

• Question 209:

  University admission application cases automatically advance in the case life cycle if the application standardized test scores are above a certain threshold.

  The threshold is determined each year based on the provided national average score.

  Which two configurations, when applied together, support this requirement? (Choose Two.)

  A. Configure a process with a decision shape that continues if the TestThreshold configuration setting is less than the applicant's test score.

  B. Configure a testThreshold Configuration setting that calculates the national average for the test score threshold.

  C. Configure a process with a decision shape that continues if the TestThreshold Configuration setting is than the application's test score.

  D. Configure a TestThreshold Configuration setting with the national average for the test score threshold.

  Correct Answer: AD

• Question 210:

  You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

  A. Add a must match condition where the work status of the current case does not contain "Resolved"

  B. Add a weighted condition where the work status of potential duplicates does not contain "Resolved"

  C. Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0"

  D. Add a must match condition where the work status of potential duplicates does not contain "Resolved".

  Correct Answer: B