Pegasystems PEGAPCLSA86V2 Online Practice Questions and Exam Preparation

Pegasystems PEGAPCLSA86V2 Online Questions & Answers

• Question 131:

  users complain of difficulty creating a customer service request through facebook massenger. how do you address this issue?

  A. add approximate matches to the response commands for the channel.
  B. add approximate matches to the create case command (s) for the channel.
  C. change the text analyzer configured for the channel.
  D. add response commands to the channel
  C. change the text analyzer configured for the channel.

• Question 132:

  You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega. Which approach satisfies these requirements?

  A. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
  B. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
  C. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
  D. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.
  C. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.

• Question 133:

  Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.

  After gathering the initial data, the mortgage case pauses and waits for the credit report

  The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist.

  Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?

  A. Add a wait shape to the mortgage flow with a case dependency to advance the mortgage flow to the next assignment when the credit report case is resolved.
  B. Insert a credit report assignment in the mortgage flow with a SLA to check the status of the credit report case and call the ResumeFlow activity when the credit report case completes.
  C. Include a split join shape in the mortgage flow to include the credit report flow. Use the All option on the split join shape to ensure the credit report is complete before routing to the specialist.
  D. Modify the credit report flow to move the mortgage case to the specialist. The application routes the assignment to the specialist with the least amount of work.
  A. Add a wait shape to the mortgage flow with a case dependency to advance the mortgage flow to the next assignment when the credit report case is resolved.

• Question 134:

  XYZ Corporation would like a report that shows the number of employees who have been with the company more than 20 years, between 15 and 20 years, between 10 and 15 years, between 5 and 10 years, and less than 5 years.

  How do you implement this report using Pega?

  A. Use a SQL Function.
  B. Use a listView with a custom getContent Activity.
  C. Use a correlated subreport.
  D. Use a Connect-SQL rule.
  A. Use a SQL Function.

• Question 135:

  XYZ Corp users are experiencing delays in the application that you suspect is related to the database Which two options do you recommend to isolate the issue? (Choose Two)

  A. Write Pega logs to the database server.
  B. Investigate when the database is used most heavily.
  C. Lower query-time-related alert thresholds.
  D. Increase the threshold for blob-size alerts.
  B. Investigate when the database is used most heavily.
  C. Lower query-time-related alert thresholds.

• Question 136:

  An application include two case types: expense report and purchase requests which two steps are required to enable support for both case type for offline user on a mobile device ?

  A. Configure the application record to enable offline access
  B. Configure the user's access group to enable offline access.
  C. configure both case type to enable offline access
  D. Configure the application to build a custom mobile app
  B. Configure the user's access group to enable offline access.
  C. configure both case type to enable offline access

• Question 137:

  Select the recommended option for extending the data model provided by a pega industry framework.

  A. Specialize the data model as little as possible.
  B. Redefine the data model.
  C. Hide the data model with a custom data model.
  D. Hide the data model with an Enterprise service Bus (ESB) dictated data model.
  A. Specialize the data model as little as possible.

• Question 138:

  The application contains a property named claimid. You want to business users to reuse this property in any new case types they create. How do you define the claimid property?

  A. As a final rule
  B. As a case level property
  C. As an enterprise class level property
  D. As a relevant record
  D. As a relevant record

• Question 139:

  HOTSPOT

  In the Answer Area, determine where data is stored for each design option.

  

  

• Question 140:

  Using the information shown in the Class structure, select the correct statement.

  

  A. Auto must be a subcase of Parking.
  B. Instances of EventBooking and Hosted can be stored in a separate.
  C. EventBooking cannot be a subcase of Auto.
  D. Parking and Auto instances must be stored in the same table.
  A. Auto must be a subcase of Parking.