Pegasystems PEGACPBA73V1 Online Practice Questions and Exam Preparation

Pegasystems PEGACPBA73V1 Online Questions & Answers

• Question 21:

  How do you route an assignment so that any available member of the department can perform the task?

  A. Route the assignment to a work queue.
  B. Route the assignment to the admin user ID.
  C. Route the assignment separately to all members.
  D. Route the assignment to a work list.
  D. Route the assignment to a work list.

• Question 22:

  DRAG DROP

  Select and move the Business Architect tasks to the Journey Centric Development project order column and place them in the correct order.

  Select and Place:

  

  

• Question 23:

  A help desk ticket case type is defined as follows: If the Process ticket step is configured to set the status to Pending-Verification, when the status of the case set to Pending-Verification?

  

  A. When Verify solution step starts.
  B. When Process ticket solution step starts.
  C. When Process ticket solution step completes.
  D. When Triage stage completes.
  B. When Process ticket solution step starts.

• Question 24:

  Which two aspects of application delivery are improved by using Direct Capture of Objectives? (Choose two.)

  A. Coding
  B. Testing
  C. Accuracy
  D. Speed
  B. Testing
  C. Accuracy

• Question 25:

  A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

  A. Create an approval step with cascading approval.
  B. Apply business logic to route a single assignment in the correct order.
  C. Route an assignment to a work queue where both roles have access.
  D. Create an approval process for each manager in parallel.
  A. Create an approval step with cascading approval.

• Question 26:

  When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.

  How do you implement this requirement so each approver can work independently?

  A. Create three assignments and route to the appropriate approver.
  B. Create an approval step with cascading approval.
  C. Route to a workbasket where all three roles have access.
  D. Create business logic to route to the different approvers.
  B. Create an approval step with cascading approval.

• Question 27:

  You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.

  How do you support this request?

  A. Summarize the manager column.
  B. Sort the manager column.
  C. Group the manager column.
  D. Filter the manager column.
  C. Group the manager column.

• Question 28:

  Consider this requirement for a business transaction:

  An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.

  If approved, the request is forwarded to the Fulfillment department.

  If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation.

  The Fulfillment department will process the request if the requested items are in stock.

  Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.

  

  A. Option A
  B. Option B
  C. Option C
  D. Option D
  A. Option A

• Question 29:

  DRAG DROP

  Select each use case on the left and drag it to the appropriate router on the right.

  Select and Place:

  

  

• Question 30:

  In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interviewer who speaks the same language as the applicant.

  

  What is the best way to design routing so the correct interviewer is assigned the task?

  A. Route the job application to a specific user using the Use business logic option.
  B. Route the job application to an operator within a skilled group using the Specific user option.
  C. Route the job application to a specific queue using the Use business logic option.
  D. Route the job application to an approximately skilled operator using the Specific user option.
  C. Route the job application to a specific queue using the Use business logic option.