Pegasystems Pegasystems Certifications PEGACPBA71V1 Questions & Answers

• Question 51:

  Tom Jones' request for a credit card dispute is an example of which of the following?

  A. A service

  B. A case type

  C. A case

  D. A task

  Correct Answer: B

  Section: (none)

• Question 52:

  Which of the following flow shapes should be used to route a work item?

  A. Router

  B. Utility

  C. Decision

  D. Assignment

  Correct Answer: D

  Section: (none)

• Question 53:

  Which statements about the following case are true? (Choose two)

  

  A. Stage 2 is an alternate stage.

  B. Stage 2 is a resolution stage.

  C. Stage 1 automatically transitions to Stage 2.

  D. Stage 1 is a resolution stage.

  E. Stage 1 is a primary stage.

  Correct Answer: BC Section: (none)

• Question 54:

  How many shapes should a flow rule be limited to?

  A. Ten (10)

  B. Twenty (20)

  C. Fifteen (15)

  D. Five (5)

  Correct Answer: C

  Section: (none)

• Question 55:

  Which statement best describes the difference between a local flow action and a connector flow action?

  A. A local flow action can be configured for a decision rule, while a connector flow action cannot

  B. A local flow action can be reused within a flow rule, while a connector flow action cannot

  C. A connector flow action can be reused within a flow rule, while a local flow action cannot

  D. A connector flow action completes an assignment, while a local flow action does not

  Correct Answer: B

  Section: (none)

• Question 56:

  Which of the following is not a good example of a process improvement?

  A. Automate a decision to determine whether or not an auto insurance claim represents a total loss.

  B. Automatically route an assignment to a workbasket to allow the first-available claims adjuster to work on each claim.

  C. Reduce a process to under 15 steps by combining three steps performed by two different people into one assignment.

  D. Add a service level to an assignment to ensure that an adjuster reviews each claim and sets up and appointment within three days.

  Correct Answer: C Section: (none)

• Question 57:

  During a DCO session, flows, connectors, and flow shapes are linked to the corresponding ___________ .

  A. requirement

  B. case type

  C. business objective

  D. specification

  Correct Answer: C

  Section: (none)

• Question 58:

  How does an application determine the default action for a user at an assignment?

  A. The connector flow action with the greatest likelihood value is the default action.

  B. The flow action that is associated with the "Default" connector type in the flow is the default action.

  C. The connector or local flow action with the greatest likelihood value is the default action.

  D. The connector or local flow action that appears first when listed alphabetically is the default action.

  Correct Answer: D

  Section: (none)

• Question 59:

  (True/False) A single flow can contain multiple End shapes.

  A. True

  B. False

  Correct Answer: A

  Section: (none)

• Question 60:

  Which flow shape is used to start a subflow from a main flow, and waits until the subflow completes before the main flow continues?

  

  A. Shape A

  B. Shape B

  C. Shape C

  D. Shape D

  Correct Answer: D Section: (none)