Salesforce Pardot Consultant PARDOT-CONSULTANT Questions & Answers

• Question 1:

  Which are true about Salesforce Engage?

  A. Before you can set up Salesforce Engage, you must have a verified Salesforce-Pardot connector

  B. Salesforce Engage is not supported for Salesforce sandbox accounts

  C. Salesforce Engage is an app mainly for Sales to stay up to date with Prospect actions

  D. You can download Salesforce Engage App on your desktop or phone (Mac,Windows)

  E. You can use Salesforce Engage with Gmail by downloading an extension

  Correct Answer: ABCDE

• Question 2:

  LenoxSoft currently has prospect and customer data located in their current email provider, spreadsheets from events, Salesforce, and LenoxSoft proprietary software. Specifically regarding their current email provider, what do you need to know before importing into Pardot to ensure a high deliverability rate in their initial Pardot email sends. Choose 2

  A. The date LenoxSoft last compared data between the email provider and Salesforce

  B. How many emails a month were sent from the current email provider

  C. When was the last time a prospect was emailed in their current email provider.

  D. Identify the currently mailable and unmailable prospects in their current email provider.

  Correct Answer: CD

• Question 3:

  Select all available User Email Preferences

  A. Send daily prospect activity emails (for my prospects)

  B. Send daily prospect activity emails (for all prospects)

  C. Send daily prospect assignment emails

  D. Send daily visitor activity emails

  E. Send an email when a prospect is assigned

  F. Send starred prospect activity alerts

  G. Send weekly search marketing email (sent on Mondays)

  H. Send weekly search marketing email (sent on Fridays)

  I. Send monthly inactive automations report email

  J. Send weekly inactive automations report email

  K. Send daily visitor assignment emails

  Correct Answer: ABCDEFGI

• Question 4:

  Pardot's Permission Based Marketing Policy helps ensure your emails don't get flagged as spam. CAN-SPAM provisions include

  A. Don't use false or misleading header information

  B. Don't use deceptive subject lines

  C. Identify the message as an ad

  D. Tell recipients where you're located

  E. Tell recipients how to opt out of receiving future email from you

  F. Honor opt-out requests promptly

  G. Monitor what others are doing on your behalf

  Correct Answer: ABCDEFG

• Question 5:

  LenoxSoft currently has prospect and customer data located in their current email provider, spreadsheets from events, Salesforce, and LenoxSoft proprietary software. Specifically regarding their current email provider, what do you need to know before importing into Pardot to ensure a high deliverability rate in their initial Pardot email sends. Choose 2

  A. Identify the currently mailable and unmailable prospects in their current email provider

  B. How many emails a month were sent from the current email provider

  C. The date LenoxSoft last compared data between the email provider and Salesforce

  D. When was the last time a prospect was emailed in their current email provider

  Correct Answer: AD

• Question 6:

  Which are true about Engagement Program?

  A. If a prospect is removed from a list that a program uses, that prospect stops moving through the program

  B. If you remove a prospect from a program's recipient list, and then add the prospect back later, they start where they left off in the program

  C. If a prospect opts out of a list used for a program, they still move through the program, but don't receive program emails

  D. When no new prospects are added to or processed in a program for 30 days, it becomes inactive

  E. When merged prospects are members of the same engagement program, it's possible for one to skip steps or move through the same step twice. The new master prospect restarts a program from the step that any of its merged prospects touched most recently

  F. A single rule step can evaluate up to five conditions

  G. When no new prospects are added to or processed in a program for 365 days, it becomes inactive

  Correct Answer: ABCDEF

• Question 7:

  What are available Data Formats in Pardot Form Fields?

  A. Text

  B. Number

  C. Email

  D. Phone

  E. Email with valid mail server

  F. Email not from ISPs and free email providers

  G. Date

  H. Password

  Correct Answer: ABCEF

• Question 8:

  What type of fields are not supported by the Pardot sync?

  A. Geolocation

  B. Lookup Relationship

  C. Date/Time

  D. Time

  E. Text Area (Rich)

  F. Date/Time

  G. Formula

  H. External Lookup Relationship

  Correct Answer: ABEGH

• Question 9:

  Which are true about Pardot Recycle Bin?

  A. Items in the recycle bin don't count toward usage limits

  B. If you delete a campaign, the prospects associated with the campaign remain in the system tagged with the deleted campaign

  C. Admins can permanently delete prospects in the recycle bin. Pardot no longer tracks prospects when they're permanently deleted

  D. A deleted prospect is restored when the Salesforce record it's syncing with is undeleted

  E. Tags are deleted permanently and don't appear in the recycle bin

  F. Content files are permanently deleted and cannot be undeleted and they are not listed in the recycle bin

  G. Content files are permanently deleted and cannot be undeleted, but they are listed in the recycle bin

  Correct Answer: ABCEG

• Question 10:

  Which one is Pardot Video Connector

  A. YouTube

  B. Wistia

  C. Vimeo

  D. Dailymotion

  Correct Answer: B