Quality Control activities are what type of cost in the Cost of Quality concept?
A. Product Cost
B. Appraisal Cost
C. Preventive Cost
D. Failure Cost
Quality Control is defined as those activities which are designed to ___________ defects.
A. Detect
B. Reduce
C. Prevent
D. Remove
Quality Assurance is defined as those activities which are designed to prevent defects. Which of the following is an example of Quality Assurance?
A. Conduct reviews / inspection
B. Conduct a test to prevent defects reaching customers
C. Perform root cause analysis on systemic process errors
D. Conduct end-user training
Quality Assurance is defined as those activities which are designed to:
A. Prevent defects from occurring
B. Improves a product's quality
C. Track problems reported to closure
D. None of the above
E. All of the above
Quality Assurance is defined as those activities which are designed to ___________ defects.
A. Detect
B. Reduce
C. Prevent
D. Remove
Philip Crosby's book ___________ articulates the Four Absolutes of Quality Management.
A. Hygiene Motivation Theory
B. Quality is Free
C. Peopleware
D. Out of Crisis
It is essential to establish a _____________ before the improvement activities are undertaken so it is possible to demonstrate the nature and extent of improvement.
A. Baseline
B. Defined Process
C. Training Program
D. All the above
E. None of the above
Inspections, reviews, and dynamic testing are __________ activities in the Software Development Lifecycle (SDLC).
A. Training
B. Quality Assurance
C. TQM
D. Quality Control
E. Risk Analysis
Force Field Analysis is a structured approach for identifying and evaluating the forces that will promote, encourage, and support change and those that will resist change. These forces are:
A. Driving Forces
B. Restraining Forces
C. Resolving Forces
D. A and B
E. B and C
Force Field Analysis is a structured approach for identifying and evaluating the forces that will promote, encourage, and support change and those that will resist change.
A. True
B. False
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