ISQI ISQI Certifications ISQI-CABA Questions & Answers

• Question 211:

  A major premise of a quality management environment is an emphasis on continuous improvement. The approach to continuous improvement is best illustrated using the:

  A. System Development Life Cycle

  B. PDCA Cycle

  C. Quality Improvement Cycle

  D. Product Life Cycle

  Correct Answer: B

• Question 212:

  Even before organizations gain control of common causes, they identify potential special causes and predict the potential impact. This is part of:

  A. Project Change Management Process

  B. Service Continuity

  C. Project Risk Management Process

  D. Project Planning Process

  Correct Answer: C

• Question 213:

  Process Mapping is performed:

  A. At beginning of rework

  B. At the end of a process improvement cycle

  C. During process implementation

  D. At the beginning of a major process improvement cycle

  Correct Answer: D

• Question 214:

  If Project A has inspected 1546 requirements in 54 hours and found 350 defects but 9 escaped, what is the Escape Rate of Project A?

  A. 2.04%

  B. 2.57%

  C. 16.67%

  D. .58%

  Correct Answer: B

• Question 215:

  A hurricane that caused damage to the facility which resulted in many people unable to come to work and thus causing schedule slippage would be an example of a:

  A. Common Cause

  B. Special Cause

  C. Any one of the above

  D. Both of the above

  Correct Answer: B

• Question 216:

  If Project A has inspected 1546 requirements in 54 hours and found 441, what is the Inspection Rate for Project A?

  A. 28.63

  B. 3.05

  C. 20.02

  D. 8.17

  Correct Answer: A

• Question 217:

  Which of the following represents the correct combination of Process Categories?

  A. Management Processes, Work Processes, and Check Processes

  B. Process Control, Product Control, and Environment Control

  C. Quality Process, Management Process, and Customer Process

  Correct Answer: A

• Question 218:

  In the Process Maturity Continuum, which of the following is done at Level 2?

  A. Reduce Process Variability

  B. Fix Process Variability

  C. Provide Process Stability D. Control Process Variability

  Correct Answer: A

• Question 219:

  Cycle Time Management focuses on:

  A. Organization's Growth and Profitability

  B. Entails Not Only Downsizing, but Upsizing

  C. Processes and Process Improvement

  D. Keeps Work Moving at a Constant Pace

  Correct Answer: C

• Question 220:

  Which of the following is NOT part of ITIL standard?

  A. Service Delivery

  B. Application Management

  C. Risk Assessment

  D. Security Management

  Correct Answer: C