IIA IIA-CIA-PART4 Online Practice Questions and Exam Preparation

IIA IIA-CIA-PART4 Online Questions & Answers

• Question 341:

  Which of the following would not be considered a conflict trigger?

  A. Ambiguous jurisdictions.
  B. Competition for scarce resources.
  C. Status differential.
  D. Super ordinategoals.
  D. Super ordinategoals.

  ---

  An appeal to super ordinate goals is a means of resolving conflict.Super ordinategoals are overriding, common goals of the parties. The conflict can be resolved if the individuals involved understand that it is preventing them from achieving more important, mutually held goals.

• Question 342:

  A lack of cohesiveness and attractiveness in a group may lead to

  A. A lack of commitment by the members.
  B. Dissension in the formal organization.
  C. Cooperation among group members.
  D. Substantial group member interaction.
  A. A lack of commitment by the members.

  ---

  Commitment to a group depends on the group's attractiveness and cohesiveness. A lack of commitment may lead to members joining other groups and bad experiences with the group.

• Question 343:

  Which of the following is true regarding the most recent traitist approach to leadership?

  A. The most recent traitist approach to leadership attempts to identify traits possessed by leaders.
  B. The most recent traitist approach to leadership has produced such a long list of leadership traits that, in effect, the approach identifies nothing.
  C. The most recent traitist approach to leadership is based on scholarship, dependability, and social participation.
  D. The most recent traitist approach to leadership is based on social skills, judgment, maturity, and emotional control.
  D. The most recent traitist approach to leadership is based on social skills, judgment, maturity, and emotional control.

  ---

  The most recent traitist approach is based on the emotional intelligence of leaders, that is, their social skills and judgment, maturity, and emotional control. These abilities can be learned, especially when a manager or employee understands that immaturity, erratic behavior, and uncontrolled negative emotions have a bad effect on the workplace.

• Question 344:

  Alternative work schedules for employees are said to increase the efficiency of business operations. Alternative work schedules are consistent with the underlying concepts of which theory?

  A. Motivation-hygiene theory.
  B. Theory X.
  C. Equity theory.
  D. Cognitive evaluation theory.
  A. Motivation-hygiene theory.

  ---

  Herzberg's two-factor theory of human behavior postulates two classes of factors:motivational and hygiene. Hygiene factors dissatisfiers) include those factors whose presence will not especially motivate people but whose absence will lead to diminished motivation. These factors are extrinsic to the work itself. They include status, interpersonal relations, and alternative work schedules. Hygiene factors such as work schedules need to be adequate so that workers will have little dissatisfaction. The absence of motivational factors satisfiers) will not diminish performance, but their addition or availability will motivate employees. Intrinsic to the work itself, they include achievement, advancement, and recognition.

• Question 345:

  An individual who has been formally assigned the task of facilitating communication through a variety of media is sometimes called a:

  A. Gatekeeper.
  B. Liaison.
  C. Opinion leader.
  D. Channel selector.
  B. Liaison.

  ---

  A liaison, or media liaison, is an individual in an organization who has been formally assigned the job of facilitating communication. This is usually in the form of a public relations liaison, but in large organizations, internal communication could also be a part of the job.

• Question 346:

  The chief audit executive is attempting to standardize the engagement procedures used throughout the organization. Many of the internal auditors are employed at distant locations. The CAE wants to select a process that will encourage input from a cross section of internal auditors, facilitate differing perspectives, and encourage acceptance of changes that might result from the standardization. The decision-making process that will most effectively achieve the CAE's goals is

  A. A decision-making model.
  B. Group-aided decision making.
  C. The contingency approach.
  D. Programmed decision making.
  B. Group-aided decision making.

  ---

  The advantages of group decision making are that the group will have broader experience, greater expertise, a wider range of perspectives, and a greater capacity for absorbing facts than an individual. The exchange of viewpoints within the group may provide more illumination of the problem than could be achieved by one person. Group- aided decision making facilitates analyzing problems and estimating needed actions. It encourages participation and acceptance of decisions.

• Question 347:

  An advisable strategy for a participant in a meeting of the internal auditing staff is to:

  A. Read the agenda and supporting materials for the meeting during the early part of the meeting to prepare for later discussion.
  B. Present strong opinions on one side of a proposal right away.
  C. Present views as trial balloons that can be researched later.
  D. Consider the opinions and information needs of other participants before speaking.
  D. Consider the opinions and information needs of other participants before speaking.

  ---

  Analyzing the audience assists a speaker to gather the right information for the meeting. Moreover, understanding the other participants' opinions and needs enables the speaker to express his/her ideas in the way best calculated to be persuasive.

• Question 348:

  A mature group lacks which of the following characteristics?

  A. Acceptance of individuals' differences.
  B. Members' awareness of individual roles in group processes.
  C. Attempts to compel unanimity.
  D. Acceptance of group authority and interpersonal relationships.
  C. Attempts to compel unanimity.

  ---

  A mature group has rational discussion of decisions with tolerance of dissent and no attempt to force unanimity. Groups that are in their early stages attempt to force unanimity.

• Question 349:

  A company that formerly paid certain management employees on a salary plus commission basis decided to compensate a test group solely with commissions. Performance of these employees declined. The most likely explanation for this result is that:

  A. The employee received special attention.
  B. Compensation was a motivational factor.
  C. Compensation was not a hygiene factor.
  D. Increased concerns about security made the employees risk averse.
  D. Increased concerns about security made the employees risk averse.

  ---

  A straight salary with commissions rewarded increased efforts while providing greater security and a reduction in anxiety. Satisfaction of the need for security may have permitted the employees to adopt promising and profitable but more risky strategies. Because people concerned about security needs tend to be risk averse, the change in compensation method probably caused the performance decline.

• Question 350:

  Which type of organization is based upon strategic long-term relationships based upon implicit contracts and coordination through adaptation?

  A. Hourglass organization.
  B. Cluster organization.
  C. Network organization.
  D. Virtual organization.
  C. Network organization.

  ---

  A network organization is a network based upon coordination through adaptation. It also is based upon long-term relationships without specific legal ties.