Calculate the Rolled Throughput Yield of this process using this data. Data: unit input: 1215, unit output: 1180, defects repaired: 184, scrap: 42
A. 80.85%
B. 81.40%
C. 82.23%
D. 84.96%
Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?
A. Internal Failure Costs
B. External Failure Costs
C. Prevention Costs
D. Appraisal Costs
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
A. Lost Customer Loyalty
B. Time Value of Money
C. Returns
D. Late Delivery
A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%.
According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.
A. Soft Savings
B. COPQ efficiency
C. Median Savings
D. Hard Savings
A Process Map is created in order that a Belt can __________________.
A. Follow the product to the end
B. Get the line people's names correct
C. Capture all the activities comprising the process
D. Manage the input inventory delivery schedule
Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?
A. Color
B. Expense
C. Season
D. None
One of the foundations of Lean Six Sigma is the concept that the output of a process (Y) is influenced by the process inputs (X's) and is commonly shown as which formula?
A. Y = Z(X2)
B. Y = f(X3)
C. Y = f(Xn)
D. Y = g(X+ 1.5)
Those people who have a interest in the outputs of a process are known as _____________________.
A. Stakeholders
B. Senior management
C. Co-workers
D. Process owners
The Greek letter "sigma" is used by mathematicians to signify _____________.
A. Curve Width
B. Numerical Average
C. Standard Deviation
D. Data Spread
Much of the Six Sigma methodology is used to identify and remove causes for _____________ .
A. Process Variation
B. Material Costs
C. Excess Inventory
D. Lost Sales
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